fix problems on Wearfit Pro [iphone]

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—— Run into issues on Wearfit Pro? Get help pending when official support gets back to you!

Wearfit Pro
Info:
company: 深圳市微克科技有限公司
: https://www.iwhop.com/
: www.iwhop.com
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Accessibility issue

Wearfit Pro not accessible for blind users

Fix: Check if your iPhone has VoiceOver enabled. Go to 'Settings' > 'Accessibility' > 'VoiceOver' and turn it on. This may help navigate the app... ⇲
 
Registration issue

Difficult registration process

Fix: Ensure you have a stable internet connection during registration. If you encounter issues, try restarting the app or your phone and attempt... ⇲
 
Account issue

Wearfit Pro opens with incorrect account information

Fix: Log out of the app by going to 'Settings' and selecting 'Log Out'. Then, log back in with the correct credentials. This can refresh your acc... ⇲
 
Syncing issue

No auto sync of data at the end of the day

Fix: Check the app settings for any options related to data sync. Ensure that auto-sync is enabled. If it is, try toggling it off and back on to... ⇲

No automatic sync during the day

Fix: Check your phone's Bluetooth settings to ensure that the watch is connected. If the connection is unstable, it may affect syncing. Try disco... ⇲

Wearfit Pro does not contribute data to Apple Health

Fix: Open the Wearfit Pro app and navigate to 'Settings'. Look for an option to sync data with Apple Health and ensure it is enabled. OR If th... ⇲

Information not transferring from watch to phone

Fix: Ensure that the watch is connected to the app via Bluetooth. If the connection is unstable, try disconnecting and reconnecting. OR Manual... ⇲
 
Customization issue

Limited options for custom watch faces

Fix: Look for third-party apps that may offer additional watch faces compatible with your device. Some apps allow for more customization than the... ⇲

Custom components frequently erased

Fix: Ensure that you are saving any custom components properly before exiting the app. Look for a 'Save' button or similar option after making ch... ⇲

Limited watch face customization options

Fix: Explore the app for any updates that may add new customization options. Sometimes, developers release updates that enhance features. OR C... ⇲

Stuck watch faces on device

Fix: Try restarting the watch to see if that resolves the issue with stuck watch faces. Hold down the power button until the watch turns off, the... ⇲

Limited free watch faces

Fix: Check for any promotions or updates in the app that may offer additional free watch faces. Sometimes, developers release new content periodi... ⇲

Cannot change clock number size

Fix: Explore the app settings to see if there is an option for font size or clock size adjustments. If not available, this feature may not be sup... ⇲

Limited watch face options

Fix: Check for any updates in the app that may add new watch faces. Developers often release new content in updates. OR Consider using third-p... ⇲
 
Bugs issue

Inaccurate health readings

Fix: Ensure that the watch is worn correctly according to the manufacturer's guidelines. For example, it should be snug on your wrist but not too... ⇲

Watch does not turn on with wrist raise

Fix: Check the settings on the watch for 'Wrist Raise' or 'Wake on Wrist Raise' and ensure it is enabled. If it is already enabled, try toggling... ⇲

Watch resets frequently

Fix: Check for any software updates for both the watch and the app. Keeping both updated can resolve bugs that may cause resets. OR If the pro... ⇲

BaiDu GPS function not working

Fix: Ensure that location services are enabled on your iPhone. Go to 'Settings' > 'Privacy' > 'Location Services' and make sure it is turned on f... ⇲
 
Settings issue

Cannot change weather units

Fix: Open the Wearfit Pro app and navigate to the weather settings. Look for an option to change units from Celsius to Fahrenheit or vice versa.... ⇲

12-hour mode not functioning

Fix: Check the app settings to see if there is an option to switch between 12-hour and 24-hour formats. If it is not available, this feature may... ⇲
 
Messages issue

Cannot reply to text messages

Fix: Check the app settings to see if there is an option to enable message replies. If it is not available, this feature may not be supported by... ⇲
 
Gameplay issue

Game app on watch needs removal

Fix: Open the Wearfit Pro app and navigate to the watch settings. Look for an option to manage apps or games on the watch and select the game to... ⇲
 
Network issue

Wearfit Pro does not connect to watch

Fix: Ensure that Bluetooth is enabled on your iPhone and that the watch is charged. Restart both devices and try reconnecting. OR Check for an... ⇲

Bluetooth connection issues

Fix: Forget the device in your iPhone's Bluetooth settings and then re-pair it. Go to 'Settings' > 'Bluetooth', find your watch, tap the 'i' icon... ⇲

Frequent connection issues

Fix: Ensure that your iPhone's Bluetooth is functioning properly. Try connecting other Bluetooth devices to see if the issue is with the phone or... ⇲
 
Notifications issue

Wearfit Pro not listed under notification settings

Fix: Go to your iPhone's 'Settings' > 'Notifications' and check if Wearfit Pro is listed. If not, try reinstalling the app to see if it appears a... ⇲

Wearfit Pro not receiving notifications after update

Fix: Check the notification settings on your iPhone to ensure that notifications for the Wearfit Pro app are enabled. Go to 'Settings' > 'Notific... ⇲

Limited app notifications

Fix: Check the app settings to ensure that all desired notifications are enabled. Go to 'Settings' in the app and look for notification preferenc... ⇲
 
UI issue

Difficult app navigation

Fix: Familiarize yourself with the app layout by exploring each section. Take notes on where key features are located to make navigation easier.... ⇲

Poor English and typos in app

Fix: If you encounter typos, try to understand the context and proceed with the app's functionality. This may not be a fix, but it can help you n... ⇲
 
Compatibility issue

Wearfit Pro fails to recognize watch after update

Fix: Restart both your iPhone and the watch. This can help refresh the connection and may resolve recognition issues after an update. OR Try u... ⇲
 
Audio issue

Sound from phone plays through watch

Fix: Check the audio settings on both your iPhone and the watch. Ensure that the watch is not set as the default audio output device. OR Try d... ⇲
 
Ads issue

Excessive ads in app

Fix: Check if there is a premium version of the app available for purchase that may remove ads. This can provide a more seamless experience. OR... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
50.1%

Bad experience
39.8%

Neutral
10.2%

~ from our NLP analysis of 1,522 combined software ratings.

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 Private Data Wearfit Pro collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Health & Fitness
    • Location
    • Contact Info
    • Contacts
    • Usage Data
    • Diagnostics
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Location
    • Contact Info
    • Contacts
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. Watch face C: $0.99 You need to pay for watch face C
  2. Watch face B: $0.99 You need to pay for watch face B
  3. VIP monthly subscription: $3.99 Wearfit
  4. Watch face A: $0.99 You need to pay for watch face A
  5. Wearfit Pro VIP (month): $4.99 Wearfit Pro VIP watch face free
  6. Wearfit Pro VIP (month): $2.99 Wearfit Pro VIP watch face free
  7. Wearfit Pro VIP (year): $42.99 Wearfit Pro VIP watch face free
  8. Wallpaper A: $0.29 Exquisite wallpapers light up your watch
  9. Wearfit Pro VIP (quarterly): $12.99 Wearfit Pro VIP watch face free
  10. Wearfit Pro VIP (year): $26.99 Wearfit Pro VIP watch face free