Fix JW Library errors on iphone

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30 problems reported in the past 24 hours

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Crashes
app crashes frequently

🛠️ 1. Update the app: Go to the App Store, tap on your profile icon at the top right, and scroll down t... show fix »
 
Backup
notes lost during backup

🛠️ 1. Ensure you are using the latest version of JW Library. Check for updates in the App Store. 2. Bac... show fix »
backup issues with Google Drive

🛠️ 1. Ensure you are logged into the correct Google account: Open the Google Drive app and check if you... show fix »
 
Slow
app slows down with Playlist feature

🛠️ 1. Limit the number of items in your playlist: Try to keep your playlist short by removing any unnec... show fix »
 
Updates
Accessibility feature issues after iOS update

🛠️ 1. Check for updates: Go to Settings > General > Software Update to ensure your iPhone is running th... show fix »
 
Bugs
duplicate favorites

🛠️ 1. Manually remove duplicates: Go to the Favorites section in JW Library and delete any duplicate en... show fix »
 
Downloads
download errors for videos

🛠️ 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. Try switch... show fix »
 
Customization
no spell check feature

🛠️ 1. Enable spell check in iPhone settings: Go to Settings > General > Keyboard and toggle on 'Auto-Co... show fix »
inability to create preset playlists for driving

🛠️ 1. Create playlists manually: Open the Playlist feature and manually add the publications you want t... show fix »
 
Screen
difficulties with screen mirroring

🛠️ 1. Ensure both devices are on the same Wi-Fi network: Check that your iPhone and the device you are... show fix »
 
UI
highlighting issues with magnifying glass

🛠️ 1. Adjust the magnifying glass settings: Go to Settings > Accessibility > Magnifier and adjust the s... show fix »
no favorites or bookmarks tab

🛠️ 1. Check the app settings: Go to the settings within JW Library and ensure that the Favorites or Boo... show fix »
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 Contact Support
Developer:
Watchtower Bible and Tract Society of New York, Inc.
Email:
  http://www.jw.org/finder?docid=802013032
Website:
🌐 www.jw.org
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 Private Data JW Library collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics

 Breakdown of Software Ratings
Positive experience
95.0%

Negative experience
3.9%

Neutral
1.1%

~ from our NLP analysis of 41,785 combined software ratings.