fix problems on Barkio [iphone]

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—— Run into issues on Barkio? Get help pending when official support gets back to you!

Barkio: Dog Monitor & Pet Cam
Info:
company: TappyTaps s.r.o.
: https://barkio.com/
: barkio.com
Chat with our AI-based Barkio Support
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Camera issue

Camera fails to load consistently

Fix: 1. Ensure that the camera is powered on and connected to the same Wi-Fi network as your iPhone. 2. Restart the camera by unplugging it and p... ⇲

No wide-angle or zoom options

Fix: 1. Check the app settings to see if there are any options for adjusting the camera view. Some apps may have limited zoom features that are n... ⇲
 
Network issue

Requires reconnection when switching apps

Fix: 1. Ensure that you are not using battery-saving modes that may restrict background app activity. Go to Settings > Battery and disable Low Po... ⇲

Connectivity issues in certain locations

Fix: 1. Test the app in different locations to identify where connectivity issues occur. If possible, use a Wi-Fi extender to improve signal stre... ⇲
 
Settings issue

Sound sensitivity settings can be confusing

Fix: 1. Refer to the app's help section or user guide for detailed explanations of the sound sensitivity settings. 2. Experiment with different s... ⇲

Mute settings reset when reconnecting

Fix: 1. After setting your mute preferences, ensure you save the settings if prompted. Some apps require confirmation to retain changes. 2. Check... ⇲
 
Video issue

Video quality can be grainy

Fix: 1. Check your internet connection speed. A slow connection can affect video quality. Use a speed test app to measure your speed and ensure i... ⇲
 
Audio issue

Cannot use app while music is playing

Fix: 1. Check the app settings for any options related to audio playback. Some apps have settings that allow them to run in the background while... ⇲
 
Payments issue

Limited functionality without premium subscription

Fix: 1. Familiarize yourself with the free features available in the app and maximize their use. 2. Consider whether the premium features are wor... ⇲

No refund option for premium subscription

Fix: 1. Review the app's terms of service regarding subscriptions to understand the refund policy. 2. If you are unsatisfied with the premium fea... ⇲
 
Loading issue

Inconsistent activity log loading

Fix: 1. Ensure that the app is updated to the latest version, as updates often fix bugs related to activity logs. 2. Clear the app cache if the o... ⇲
 
Notifications issue

Notifications can be too frequent or irrelevant

Fix: 1. Go to the app settings and adjust the notification preferences to reduce the frequency or type of notifications you receive. 2. Set speci... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
93.8%

Bad experience
3.3%

Neutral
2.8%

~ from our NLP analysis of 1,284 combined software ratings.

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 Private Data Barkio collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Barkio Premium Monthly Plan: $4.99 Monthly plan for Barkio Premium
  2. Barkio Premium: $29.99 Annual plan
  3. Barkio Premium Monthly Plan: $6.99 Barkio Premium Monthly Plan
  4. Barkio Premium Annual Plan: $49.99 Barkio Premium Annual Plan
  5. Barkio Premium Annual Plan: $49.99 Barkio Premium Annual Plan
  6. Barkio Premium Upgrade Annual: $29.99 Barkio Premium Upgrade Annual
  7. Barkio Premium Annual Plan: $49.99 Barkio Premium Annual Plan