fix problems on CLOS [iphone]

​

—— Run into issues on CLOS? Get help pending when official support gets back to you!

CLOS - Virtual Photoshoot
Info:
company: UNOPRODUCTION OU
: http://closapp.space
: closapp.space
Chat with our AI-based CLOS Support
   Hello! How can I assist you?  

characters left:
 
Bugs issue

Deleting pictures doesn’t always work

Fix: Try restarting the app after attempting to delete pictures. Sometimes, the app may need a refresh to properly register changes. If the issue... ⇲
 
Camera issue

Couldn’t shoot in RAW

Fix: Check if the app has an option to enable RAW shooting in the settings. If it does not, consider using a different app that supports RAW phot... ⇲
 
Audio issue

Voice breaks in and out

Fix: Ensure that you are in a quiet environment with minimal background noise. Background noise can interfere with audio quality. Additionally, c... ⇲
 
Settings issue

Doesn't allow room creation

Fix: Check if there are any updates available for the app that might introduce this feature. If not, consider using alternative virtual meeting p... ⇲
 
Registration issue

Clients must download app and create account

Fix: Communicate the necessity of downloading the app and creating an account to your clients ahead of time. Provide them with clear instructions... ⇲
 
Storage issue

Photos saved only on clients' devices

Fix: Advise clients to back up their photos to a cloud service (like iCloud, Google Drive, or Dropbox) immediately after the shoot to ensure they... ⇲
 
Network issue

Risk of not receiving all photos/videos

Fix: Encourage clients to check their internet connection before downloading photos to ensure that all files are received. A stable connection is... ⇲
 
Video issue

Quality similar to FaceTime screenshots

Fix: Ensure that you are using the app in optimal lighting conditions and that the camera lens is clean. A dirty lens can significantly affect im... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
87.4%

Bad experience
10.1%

Neutral
2.5%

~ from our NLP analysis of 119 combined software ratings.

 Switch to these Alternatives:
Shutter App
Zebra・Blur Photo, Video Editor
MalibooMake
Ninetales: Reels Templates
Stylish Text・Stories Filters
Tingo: AI Face Editor Retouch
Content Office: Planner for IG
AppForType: Story Templates
MatchColors AI
Splitext: Text posts & stories

 Private Data CLOS collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Monthly Pro: $7.99 CLOS Pro and Cloud 5GB
  2. Monthly Gold: $10.99 CLOS Pro and Cloud 50GB
  3. AICAM PRO: $3.99 Unlimited number of photos on AICAM
  4. Annual Platinum: $89.99 CLOS Pro and Cloud 100GB
  5. Monthly Platinum: $19.49 CLOS Pro and Cloud 1TB
  6. CLOS Photographer: $49.99 Book virtual shooting with our photographer