fix problems on AURA [iphone]

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—— Run into issues on AURA? Get help pending when official support gets back to you!

AURA - Astrology & Horoscope
Info:
company: Viktor Ershov
: https://aura.wit.life/
: aura.wit.life
Chat with our AI-based AURA Support
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Payments issue

Inability to cancel subscription

Fix: 1. Open the Settings app on your iPhone. Tap on your name at the top, then select 'Subscriptions'. Find AURA in the list and tap on it. You... ⇲

High recurring payment after trial

Fix: 1. Review subscription details: Go to Settings > [your name] > Subscriptions and check the details of your AURA subscription. This will show... ⇲
 
Glitches issue

Glitches in the app

Fix: 1. Update the app: Go to the App Store, tap on your profile icon, and check for updates. Install any available updates as they often contain... ⇲
 
Privacy issue

AURA collects personal information but throws errors

Fix: 1. Review app permissions: Go to Settings > Privacy and check what permissions AURA has. Ensure that it has the necessary permissions to fun... ⇲
 
Compatibility issue

Link to compatibility assessment disappears

Fix: 1. Refresh the app: Close the app completely and reopen it to see if the link reappears. 2. Check for updates: Go to the App Store and ensu... ⇲
 
Registration issue

Email confirmation not received

Fix: 1. Check your spam/junk folder: Sometimes confirmation emails can end up in these folders. 2. Ensure the email address is correct: Go to th... ⇲
 
UI issue

Psychological embellishment of features

Fix: 1. Review app settings: Go through the app settings to see if there are options to customize or disable certain features that you find exagg... ⇲
 
Support issue

Customer service unresponsive

Fix: 1. Check for FAQs or help sections: Many apps have a help or FAQ section that can provide answers to common issues without needing to contac... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
85.3%

Bad experience
10.8%

Neutral
3.9%

~ from our NLP analysis of 102 combined software ratings.

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 Private Data AURA collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers

  Cost of Subscriptions
  1. Premium membership yearly: $59.99 Access to blocked content for a year
  2. Premium Membership Monthly: $17.99 Removes all advertisement in app for a month
  3. Premium membership weekly: $7.99 Premium membership with trial for a week
  4. Compatibility Pro Plan: $99.99 Unlimited access to Check Compatibility
  5. Crystal Ball Pro Plan: $19.99 Unlimited access to Crystal Ball
  6. Premium Membership 3 Monthly: $39.99 Removes all advertisement in app for a 3month
  7. Awareness: $99.99 Unlimited access to Check Awareness
  8. Unlock Time Pro Plan: $39.99 Unblock content time blocking
  9. Pro Plan: $99.99 Unlimited access to Check Compatibility