fix problems on Kids Academy Pre-K-3 Learning [iphone]

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—— Run into issues on Kids Academy Pre-K-3 Learning? Get help pending when official support gets back to you!

Kids Academy Pre-K-3 Learning
Info:
company: Kids Academy Co apps: Preschool & Kindergarten Learning Kids Games, Educational Books, Free Songs
: https://www.kidsacademy.mobi/help-center/
: www.kidsacademy.mobi
Chat with our AI-based Kids Academy Pre-K-3 Learning Support
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Glitches issue

Glitches during use

Fix: 1. Restart the app by closing it completely and reopening it. 2. Ensure your device has enough storage space. Go to Settings > General > iP... ⇲
 
Bugs issue

Incorrect answers marked as correct

Fix: 1. Double-check the answers provided by the app. If you notice consistent errors, try to document them for your own reference. 2. Restart t... ⇲
 
Content issue

Limited content available

Fix: 1. Explore all sections of the app to ensure you are not missing any content. Sometimes, content is categorized in ways that are not immedia... ⇲

Lack of content for free exploration

Fix: 1. Explore all available sections of the app to maximize the content you can access. 2. Consider using other educational resources or apps... ⇲
 
Payments issue

Difficult to cancel subscription

Fix: 1. Go to Settings on your iPhone, tap on your name at the top, then tap on Subscriptions. Find Kids Academy and select it to manage your sub... ⇲

Limited free trial period

Fix: 1. Take full advantage of the free trial by planning specific times to explore the app thoroughly. 2. Document any features you find partic... ⇲

Subscription charges without clear cancellation options

Fix: 1. Review your subscription settings in the App Store to ensure you understand the renewal process. Go to Settings > [Your Name] > Subscript... ⇲

High subscription cost

Fix: 1. Evaluate the app's features and content to determine if it meets your educational needs. 2. Look for promotional offers or discounts tha... ⇲
 
Support issue

Poor customer service

Fix: 1. Check the app for any FAQs or help sections that may provide answers to common issues. 2. Use any available in-app support features to s... ⇲
 
Compatibility issue

Inconsistent performance across devices

Fix: 1. Ensure that all devices are running the same version of the app and iOS. Update as necessary. 2. Check the device specifications to ensu... ⇲

Limited functionality on non-iPad devices

Fix: 1. Check the app's compatibility requirements to ensure your device meets them. 2. If possible, use the app on an iPad for the best experie... ⇲
 
Gameplay issue

Not engaging for some children

Fix: 1. Encourage your child to explore different activities within the app to find what they enjoy most. 2. Use the app together with your chil... ⇲
 
UI issue

Too many instructions to skip

Fix: 1. Familiarize yourself with the app's features and instructions to reduce the need to skip. 2. Look for settings within the app that may a... ⇲

Worksheets are not interactive enough

Fix: 1. Use the worksheets as a supplementary tool alongside more interactive activities. 2. Encourage your child to verbally explain their answ... ⇲

Frustrating user interface

Fix: 1. Spend some time familiarizing yourself with the layout and features of the app to reduce frustration. 2. Look for any tutorials or guide... ⇲

Problems with dragging and dropping items

Fix: 1. Ensure your device's screen is clean and free of obstructions that may affect touch sensitivity. 2. Restart the app to see if the issue... ⇲
 
Customization issue

Inadequate skill level targeting

Fix: 1. Review the app's settings to see if there are options to adjust the difficulty level based on your child's skills. 2. Use the app in con... ⇲
 
Audio issue

Issues with audio

Fix: 1. Check the volume settings on your device to ensure they are turned up. 2. Ensure that the app has permission to use audio. Go to Setting... ⇲
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 what users are saying
Good experience
83.6%

Bad experience
11.0%

Neutral
5.4%

~ from our NLP analysis of 5,993 combined software ratings.

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 Private Data Kids Academy Pre-K-3 Learning collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data

  Cost of Subscriptions
  1. Kids Academy Learning Games: $19.99 Educational Games ad-free
  2. Preschool Kids Games & Puzzles: All in one Activity Center: $14.99 Unlock all the features of the app and enjoy all workbooks, letters, numbers, shapes and robots at a great discount!
  3. Educational games for children: $39.99 3 months course for kids: age 4-6 years old
  4. Full ABC: $2.99 Upgrade to the full version to get all alphabet letters and to create multiple child profiles.
  5. ABC Tracing: $2.99 Get ABC Tracing Pack to help your kids learn tracing letters. The pack include uppercase and lowercase letters, left and right hand modes, progress chart and multiple profiles.
  6. Gifted & Talented Membership: $129.99 Gifted & Talented Yearly Subscription
  7. Preschool kids learning games: $19.99 Unlimited access: math & reading (3 Months)
  8. Kindergarten learning for kids: $64.99 Unlimited access to full course (12 months)
  9. Preschool Kids Games & Puzzles: Montessori math drill (1 - 10): $2.99 Get 1-10 numbers and unlock the ultimate fun of tracing numbers and collecting fireflies!
  10. Tracing letters and numbers: $9.99 Unlimited access to pre-k learning (1 month)