fix problems on Florescence [iphone]

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—— Run into issues on Florescence? Get help pending when official support gets back to you!

Florescence: Merge Garden
Info:
company: Game Garden LLC
: http://game-garden.com
: game-garden.com
Chat with our AI-based Florescence Support
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Freezing issue

Game freezes frequently

Fix: Close other apps running in the background to free up memory. Double-tap the home button (or swipe up from the bottom on newer iPhones) and... ⇲
 
Network issue

Lag and connectivity issues

Fix: Check your internet connection. Make sure you have a stable Wi-Fi or mobile data connection. You can also try resetting your router if you'r... ⇲

Game requires restart to reconnect

Fix: Instead of restarting the game, try toggling your Wi-Fi or mobile data off and on. This can help re-establish a connection without needing a... ⇲
 
Gameplay issue

Inability to claim rewards

Fix: Log out of your account and log back in. This can refresh your session and may allow you to claim rewards that were previously unresponsive.... ⇲

Merging items does not work

Fix: Ensure that you are following the correct merging process as outlined in the game. Sometimes, merging requires specific conditions to be met... ⇲

Difficulty in upgrading items

Fix: Check if you have all the necessary resources or items required for the upgrade. Sometimes, missing components can prevent upgrades. OR T... ⇲

Beta features interfere with gameplay

Fix: If you have the option, opt out of beta features in the app settings. This can help revert to a more stable version of the game. OR Reins... ⇲

Game cycles through tutorial repeatedly

Fix: Look for an option in the settings to skip the tutorial or reset your progress. This can help you bypass the repeated tutorial cycles. OR... ⇲
 
Bugs issue

Items disappear after closing the game

Fix: Ensure that you are saving your progress before closing the game. Look for a save option in the settings or main menu. OR Try to keep the... ⇲

No way to report bugs

Fix: Document the bug with screenshots and detailed descriptions. Keep this information handy for future reference or if a reporting feature beco... ⇲
 
Payments issue

Storage bag purchase fails

Fix: Check your payment method in the App Store settings. Ensure that your payment information is up to date and that there are no issues with yo... ⇲
 
UI issue

Daily bonus button unresponsive

Fix: Try tapping the button multiple times or holding it down for a few seconds. Sometimes, the button may require a longer press to register.... ⇲

Inconsistent energy pop-up placement

Fix: Try adjusting your screen orientation or resolution settings. Sometimes, display settings can affect how pop-ups appear. OR Restart the a... ⇲
 
Support issue

No clear instructions for side games

Fix: Look for a help or tutorial section within the game settings. Many games have a dedicated area for instructions and tips. OR Search onlin... ⇲

Website for support is inaccessible

Fix: Try accessing the website from a different browser or device. Sometimes, browser settings can block access to certain sites. OR Look for... ⇲
 
Updates issue

Game resets progress after updates

Fix: Before updating, take a screenshot of your current progress or note it down. This can help you track any discrepancies after an update. OR... ⇲
 
Glitches issue

Glitches during special events

Fix: Try to avoid playing during peak times when many users are online. This can reduce server load and improve performance. OR Clear the app'... ⇲
 
Syncing issue

Game does not save progress

Fix: Ensure that you are logged into your account and that your internet connection is stable when playing. This is crucial for saving progress.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
87.5%

Neutral
7.7%

Bad experience
4.9%

~ from our NLP analysis of 2,731 combined software ratings.

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MergeDecor:Home
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 Private Data Florescence collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Energy Root: $0.99 First resource pack
  2. Secret Garden Pass: $9.99 Battle Pass One Week
  3. Grand Crystal Pack: $9.99 3400 Crystals
  4. Medium Crystal Pack: $4.99 2000 Crystals
  5. Early Bloomer Offer: $4.99 Early Bloomer Offer
  6. Greenhouse Offer: $2.99 Pack with resources
  7. Early Bloomer Offer: $0.99 Flower Boost
  8. Flower Piggy: $4.99 Flower Piggy
  9. Daily Shining Crystals: $0.99 650 Crystals
  10. Grand Gardener's Bouquet Pack: $9.99 Soil, Fertilizer and Water pack