fix problems on Rad [iphone]

—— Run into issues on Rad? Get help pending when official support gets back to you!

Radford University

Info:

company: Radford University

: https://www.readyeducation.com

: www.readyeducation.com

Chat with our AI-based Rad Support

🛠️ Common Rad Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

UI is clunky

Fix: Try to reset the app settings to default. Go to the app settings and look for an option to reset or restore settings. This can sometimes imp... ⇲

Rad is unresponsive/slow

Fix: Ensure that your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update and install any available updates.... ⇲

UI issue

Course Schedule section is confusing

Fix: Familiarize yourself with the layout of the Course Schedule section. Spend some time exploring the different tabs and options available to u... ⇲

Cannot request a transcript easily

Fix: Look for a dedicated section for transcripts within the app. It may be under academic services or student services. OR Visit the Radford... ⇲

Updates issue

Outdated apps in the apps section

Fix: Check for updates for the Radford University app in the App Store. Open the App Store, tap on your profile icon, and scroll down to see if t... ⇲

Map needs updating

Fix: Check if there is an option to refresh the map within the app. Look for a refresh icon or pull down to refresh the map view. OR Use an al... ⇲

Lacks alumni-related information

Fix: Explore the app thoroughly to see if there are any hidden sections or tabs that may contain alumni information. OR Visit the Radford Univ... ⇲

Search issue

Hard to find menu with pictures

Fix: Try using the search function within the app to locate the menu items more easily. Look for a magnifying glass icon or a search bar. OR E... ⇲

Syncing issue

Cannot export class schedule to calendar

Fix: Check if there is an option within the Course Schedule section to share or export. Look for a share icon or an export option that allows you... ⇲

Login issues

Fix: Ensure that you are entering the correct username and password. Double-check for any typos or case sensitivity. OR Reset your password if... ⇲

Requires sign in every time

Fix: Check if there is an option to stay logged in. Look for a 'Remember Me' or 'Stay Logged In' checkbox on the login screen. OR Ensure that... ⇲

Customization issue

No customization options

Fix: Check the app settings for any personalization options. Look for themes, layouts, or notification settings that you can adjust. OR Provid... ⇲

Features issue

No live map feature

Fix: Use a third-party mapping app for live navigation and directions while on campus until the feature is added to the Radford app. OR Check... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

93.4%

Neutral

3.7%

Bad experience

3.0%

~ from our NLP analysis of 271 combined software ratings.

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Private Data Rad collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data