fix problems on Altana [iphone]

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—— Run into issues on Altana? Get help pending when official support gets back to you!

Altana
Info:
company: Altana Federal Credit Union
: http://www.altanafcu.org
: www.altanafcu.org
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UI issue

Small font size

Fix: Check the app settings for any options related to text size or accessibility. Some apps allow you to increase font size for better readabili... ⇲

Poor color contrast

Fix: Look for any accessibility settings within the app that may allow you to change the color scheme or enable high-contrast mode. This can impr... ⇲
 
Compatibility issue

Limited device compatibility

Fix: Check the app's official website or the App Store for any updates regarding device compatibility. Ensure your iPhone is running the latest v... ⇲
 
Account issue

Inconvenient account setup process

Fix: Follow the setup instructions carefully and take notes on each step to ensure you don’t miss any important details. If the process is length... ⇲
 
Security issue

Security vulnerabilities

Fix: Ensure that you are using the latest version of the app, as updates often include security patches. Regularly check for updates in the App S... ⇲
 
Features issue

Lack of mobile deposit for business accounts

Fix: If mobile deposit is not available, consider using traditional methods such as visiting a bank branch or using an ATM for deposits until the... ⇲

Limited features compared to old app

Fix: Explore the new app thoroughly to see if the features you need are available under different names or locations. Sometimes, features are res... ⇲
 
Support issue

No support for Zelle

Fix: If Zelle is not supported, consider using alternative payment services that are compatible with the app for sending and receiving money, suc... ⇲
 
Updates issue

Forced transition to new app

Fix: Take time to explore the new app thoroughly. Familiarize yourself with the new features and layout, as it may have improvements that were no... ⇲
 
Bugs issue

New app does not work properly

Fix: Try closing the app completely and restarting it. If issues persist, uninstall the app and reinstall it from the App Store to ensure you hav... ⇲
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 what users are saying
Good experience
91.9%

Bad experience
5.2%

Neutral
2.9%

~ from our NLP analysis of 1,616 combined software ratings.

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 Private Data Altana collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location