—— Run into issues on Consumer Accounts With UMR? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates. 2... ⇲
Fix: 1. Double-check your internet connection. Ensure you are connected to Wi-Fi or have a strong cellular signal. 2. Clear the app's cache as m... ⇲
Fix: 1. Check if there is an app update available that may address this limitation. 2. As a workaround, consider combining multiple receipts int... ⇲
Fix: 1. As a workaround, manually upload receipts by taking photos of them or scanning them using a scanning app. 2. Check if the app allows you... ⇲
Fix: 1. Follow the setup instructions step-by-step, ensuring you have all necessary information ready, such as account numbers and personal ident... ⇲
Fix: 1. Ensure that Caps Lock is not enabled and that you are entering your password exactly as it was created, including any special characters.... ⇲
Fix: 1. Double-check for any typos in your username or password. 2. Clear the app's cache and try logging in again. 3. Reset your password to e... ⇲
Fix: 1. Check the app's FAQ or help section to see if there are any updates regarding ACH enrollment. 2. As a workaround, consider using a linke... ⇲
Fix: 1. Check if there are any alternative payment methods available within the app that may allow you to pay doctors indirectly. 2. As a workar... ⇲
Fix: 1. Keep a manual log of your reimbursements in a separate note-taking app or spreadsheet until the feature is potentially added in future up... ⇲
Fix: 1. Look for alternative support resources such as user forums, FAQs, or community support groups where you can ask questions and share exper... ⇲
Fix: 1. Familiarize yourself with the app by exploring all its features and settings. Take notes on where things are located. 2. Look for online... ⇲
Fix: 1. Ensure that Touch ID is enabled in your iPhone settings. Go to Settings > Touch ID & Passcode and make sure the app is listed under 'Use... ⇲
Fix: 1. Manually create templates for frequently used fields if the app allows it, so you can quickly fill them in when needed. 2. Use a note-ta... ⇲
Fix: 1. Regularly check the App Store for any updates to the app. 2. Consider using alternative apps that offer similar functionality and are ac... ⇲
Fix: 1. Follow the account recovery process carefully, ensuring you have access to the email or phone number associated with your account. 2. If... ⇲