fix problems on LUOHE [iphone]

—— Run into issues on LUOHE? Get help pending when official support gets back to you!

LUOHE

Info:

company: 军要曾

: http://apps.nvripc.net/fr/support.html

Chat with our AI-based LUOHE Support

🛠️ Common LUOHE Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

LUOHE freezes while watching stream

Fix: 1. Close the LUOHE app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the app off... ⇲

no sound after update

Fix: 1. Check the volume settings on your iPhone. Make sure the mute switch is off and the volume is turned up. 2. Go to Settings > Sounds & Hapt... ⇲

Camera issue

motion detection unreliable

Fix: 1. Ensure that the camera lens is clean and unobstructed. 2. Check the motion detection settings in the app to ensure they are properly conf... ⇲

unable to connect to camera after reinstall

Fix: 1. Ensure that the camera is powered on and within range of your Wi-Fi network. 2. Open the LUOHE app and go to the camera setup section. Fo... ⇲

unable to set up second camera

Fix: 1. Ensure that the second camera is powered on and connected to the same Wi-Fi network as your iPhone. 2. Open the LUOHE app and navigate to... ⇲

Crashes issue

LUOHE crashes frequently

Fix: 1. Make sure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. 2. Clear the... ⇲

Screen issue

date selection screen blank

Fix: 1. Close the LUOHE app and restart your iPhone. 2. Reopen the app and navigate to the date selection screen again to see if it loads properl... ⇲

Video issue

no option to scroll through video playback

Fix: 1. Check if there is a playback control bar at the bottom of the video player. If not, try tapping the screen to see if it appears. 2. Ensur... ⇲

video quality poor

Fix: 1. Check your internet connection. A weak connection can affect video quality. Switch to a stronger Wi-Fi signal if possible. 2. In the app... ⇲

no brightness/contrast controls

Fix: 1. Check the app settings to see if there are any video enhancement options available. 2. If no options are found, consider using a third-pa... ⇲

no low light setting

Fix: 1. Check the camera settings within the app to see if there is an option for low light or night mode. 2. If not available, consider using ad... ⇲

live view stops unexpectedly

Fix: 1. Check your internet connection to ensure it is stable. Switch between Wi-Fi and cellular data to see if the issue is related to connectiv... ⇲

UI issue

audio icon missing

Fix: 1. Check the app settings to see if there is an option to enable audio playback. 2. Restart the LUOHE app to see if the audio icon reappears... ⇲

Storage issue

cannot save or delete local files

Fix: 1. Check the app permissions in your iPhone settings. Go to Settings > Privacy > Photos and ensure LUOHE has access to your photos. 2. Resta... ⇲

Support issue

LUOHE support link broken

Fix: 1. Try searching for LUOHE support on the web using a search engine to find alternative support resources. 2. Check the App Store page for L... ⇲

Customization issue

time stamp cannot be removed

Fix: 1. Check the app settings to see if there is an option to disable the time stamp feature. 2. If no option is found, consider using a video e... ⇲

Slow issue

LUOHE is sluggish

Fix: 1. Close any other apps running in the background to free up system resources. 2. Restart your iPhone to clear temporary files and refresh t... ⇲

Bugs issue

requires reboot to reset

Fix: 1. Instead of rebooting your iPhone, try force closing the LUOHE app by swiping it off the app switcher. 2. Reopen the app to see if it func... ⇲

Audio issue

no live audio option

Fix: 1. Check the app settings to see if there is an option to enable live audio. 2. Restart the LUOHE app to see if the live audio option appear... ⇲

Notifications issue

LUOHE does not send notifications for recorded video

Fix: 1. Check the notification settings for the LUOHE app in your iPhone settings. Go to Settings > Notifications > LUOHE and ensure that notific... ⇲