fix problems on Beryl [iphone]

—— Run into issues on Beryl? Get help pending when official support gets back to you!

Beryl - bike & e-scooter hire

Info:

company: beryl

: https://beryl.cc/bikeshare

: beryl.cc

Chat with our AI-based Beryl Support

🛠️ Common Beryl Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Difficulties in ending rides

Fix: To properly end your ride, ensure you are in a designated parking area as specified by the app. Once you are in the correct location, tap on... ⇲

Bikes may not work properly

Fix: Before starting your ride, inspect the bike for any visible issues such as flat tires, malfunctioning brakes, or broken lights. If you notic... ⇲

Payments issue

Unauthorized charges for bike usage

Fix: To address unauthorized charges, first, check your ride history in the app to confirm the rides you have taken. If you see charges for rides... ⇲

Support issue

Lack of customer support

Fix: If you are having trouble reaching customer support through the app, look for alternative contact methods such as an email address or a phon... ⇲

Bugs issue

Purchased packages may not function

Fix: If you have purchased a package and it is not functioning, first ensure that you are logged into the correct account associated with the pur... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

84.3%

Bad experience

11.8%

Neutral

3.9%

~ from our NLP analysis of 51 combined software ratings.

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Private Data Beryl collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Identifiers
- Usage Data
- Diagnostics