fix problems on Active [iphone]

—— Run into issues on Active ? Get help pending when official support gets back to you!

Active Mobile V4

Info:

company: JFL Alarmes

: https://jflalarmes.com.br/fale-conosco/

Chat with our AI-based Active Support

🛠️ Common Active Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Notifications show the same time in the left side

Fix: Check the app settings for notification preferences. Go to the settings menu within Active Mobile V4 and look for a section related to notif... ⇲

Some texts appear in Portuguese despite language selection

Fix: Navigate to the app settings and look for a language option. Ensure that the preferred language is set to English (or your desired language)... ⇲

UI issue

Bad translations throughout the app

Fix: Report the translation errors within the app if there is an option to provide feedback. This may not lead to immediate fixes but can help im... ⇲

Customization issue

No option to choose 12/24 hour format

Fix: Check the app settings for any time format options. If there is no direct option, the app may be using the system settings. Go to your iPhon... ⇲

Network issue

Slow connection after system updates

Fix: After a system update, it’s common for apps to take time to adjust. Restart your iPhone to refresh the system and clear any temporary issues... ⇲

Frequent connection failures

Fix: Check your internet connection. Ensure you are connected to a stable Wi-Fi or cellular network. If you are on Wi-Fi, try switching to cellul... ⇲

Inability to communicate with the central system

Fix: Check your internet connection to ensure it is stable. If you are using Wi-Fi, try switching to cellular data or vice versa. Restart your iP... ⇲

Notifications issue

Lack of real-time alerts on iPhone

Fix: Ensure that notifications are enabled for Active Mobile V4. Go to Settings > Notifications > Active Mobile V4 and make sure that Allow Notif... ⇲

Freezing issue

Active freezes frequently

Fix: Close the app completely and restart it. Double-tap the home button (or swipe up from the bottom of the screen on newer iPhones) to view ope... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.1%

Bad experience

2.0%

Neutral

1.8%

~ from our NLP analysis of 543 combined software ratings.

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Private Data Active collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data

Cost of Subscriptions

Basic: $5.49 Maximum number of 30 customizations
Standard: $8.99 Maximum number of 100 customizations
Premium: $21.49 Unlimited number of users