fix problems on Yesim [iphone]

—— Run into issues on Yesim? Get help pending when official support gets back to you!

Yesim: eSIM virtual 2nd line

Info:

company: Genesis Group AG

: https://www.yesim.app/#/support-page

: yesim.app

Chat with our AI-based Yesim Support

🛠️ Common Yesim Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

High pricing compared to competitors

Fix: Evaluate your current usage and compare it with competitors' offerings. If you find that you are not utilizing the full capacity of your Yes... ⇲

Lack of clear data purchase history

Fix: To keep track of your data purchases, manually log each transaction in a note-taking app or spreadsheet. Include details such as the date, a... ⇲

Installation issue

Initial setup can be confusing

Fix: Follow a step-by-step guide for setting up Yesim on your iPhone. You can find detailed instructions on the Yesim website or user forums. Mak... ⇲

Technical difficulties with eSIM activation

Fix: Ensure that your iPhone is updated to the latest iOS version, as updates can fix bugs related to eSIM activation. Go to Settings > General >... ⇲

Network issue

Connection issues in certain locations

Fix: Check the coverage map provided by Yesim to ensure that you are in an area with good service. If you are in a low-coverage area, consider sw... ⇲

Inconsistent performance in remote areas

Fix: When traveling to remote areas, download content (like maps or videos) in advance while you have a strong connection. This way, you can acce... ⇲

Support issue

Slow response from customer service in some cases

Fix: Utilize the FAQ section of the Yesim app or website for common issues. Many questions can be answered without needing to contact customer se... ⇲

Account issue

Limited information on data usage

Fix: Manually track your data usage by checking your iPhone's settings. Go to Settings > Cellular > Cellular Data Usage to see how much data you... ⇲

Customization issue

Learning curve with Y Coins terminology

Fix: Create a glossary of terms related to Y Coins and their usage. Refer to this glossary whenever you encounter unfamiliar terms to help you un... ⇲

Crashes issue

Yesim may stop working unexpectedly

Fix: Regularly update the Yesim app to the latest version, as updates often include bug fixes that can improve app stability. Go to the App Store... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

88.4%

Bad experience

9.7%

Neutral

1.9%

~ from our NLP analysis of 906 combined software ratings.

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Private Data Yesim collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Location
- Contact Info
- Identifiers
- Usage Data
- Diagnostics