fix problems on Magic Needle [iphone]

—— Run into issues on Magic Needle? Get help pending when official support gets back to you!

Magic Needle: Cross-Stitch

Info:

company: Artem Shal

: https://magic-needle.io/feedback

: magic-needle.io

Chat with our AI-based Magic Needle Support

🛠️ Common Magic Needle Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Magic Needle crashes when loading camera roll

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve temporary glitches. Press and hold the power button until you see the 'slide... ⇲

Cannot sync across devices

Fix: 1. Ensure you are logged into the same Apple ID on both devices. Go to Settings > [Your Name] to check your Apple ID. 2. Check your internet... ⇲

Customization issue

Limited editing options for patterns

Fix: 1. Explore the app settings: Sometimes, additional editing features may be hidden in the settings menu. Look for any options related to patt... ⇲

Cannot delete created patterns

Fix: 1. Look for delete options: Check the pattern management section for any delete or remove options. This may be under 'My Patterns' or simila... ⇲

Forced to enter number of colors instead of using sliding scale

Fix: 1. Check settings: Look for any settings that may allow you to change how colors are selected. Sometimes, there may be an option to switch t... ⇲

No option to change individual colors

Fix: 1. Explore the app's color settings: Check if there are any options to customize colors within the pattern editing section. Sometimes, this... ⇲

Uploads issue

No option to upload existing patterns

Fix: 1. Check the app's import options: Look for any settings or options that allow you to import patterns. This may be under a 'Patterns' or 'Li... ⇲

Downloads issue

Inability to export patterns to PDF

Fix: 1. Look for export options: Check the app's settings or pattern management section for any export features. Sometimes, this may be under a '... ⇲

Bugs issue

Timer malfunctions

Fix: 1. Restart the app: Close Magic Needle completely and reopen it. This can often resolve minor bugs. 2. Check for updates: Ensure that you ha... ⇲

Updates issue

Recent update deleted user progress

Fix: 1. Check for backups: If you have iCloud backups enabled, check if you can restore your app data from a previous backup. Go to Settings > [Y... ⇲

Support issue

Magic Needle lacks a help screen

Fix: 1. Explore the app: Sometimes, help sections are not labeled clearly. Look for a 'Help', 'Support', or 'FAQ' section in the app's menu. 2. C... ⇲

Features issue

No way to track completed stitches

Fix: 1. Use a manual tracking method: Keep a notebook or use a notes app to log your completed stitches as you work. 2. Use a separate tracking a... ⇲

Limited functionality after subscription

Fix: 1. Review subscription details: Check what features are included in your subscription by going to the app's settings or subscription managem... ⇲

Cannot draw original designs from scratch

Fix: 1. Use external design software: Consider using graphic design software or apps that allow you to create original designs, then import them... ⇲

Compatibility issue

Magic Needle is not available on iPad

Fix: 1. Use iPhone compatibility mode: If you have an iPhone, you can use it in compatibility mode on your iPad, though this may not provide the... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

83.4%

Bad experience

11.7%

Neutral

4.9%

~ from our NLP analysis of 1,096 combined software ratings.

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Private Data Magic Needle collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Purchases
- Search History
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

Premium: $6.99 Premium subscription
Export to PDF: $1.99 Export pattern to PDF file
Premium: $41.99 Premium subscription
Premium: $29.49 Premium subscription
1 pattern: $2.99 Download 1 PDF pattern of your embroidery
Advanced pattern: $2.99 Advanced cross stitch pattern
Medium pattern: $1.99 Medium cross stitch pattern
Simple pattern: $0.99 Simple cross stitch pattern
7 patterns: $9.99 Download 7 PDF patterns of your embroideries
3 patterns: $5.99 Download 3 PDF patterns of your embroideries