fix problems on Ideogram AI [iphone]

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—— Run into issues on Ideogram AI? Get help pending when official support gets back to you!

Ideogram AI - Image Generator
Info:
company: Ideogram
: https://docs.ideogram.ai
Chat with our AI-based Ideogram AI Support
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Bugs issue

Inconsistent image creativity

Fix: Experiment with different prompts and settings to see if you can achieve more satisfying results. Sometimes, tweaking the input can lead to... ⇲
 
Login issue

Sign-in options are limited

Fix: If you have a preferred sign-in method (like Google or Facebook), check if you can link your account to those services within the app settin... ⇲
 
Uploads issue

Issues with uploading images

Fix: Ensure that the images you are trying to upload meet the app's requirements (such as file size and format). Check the app's documentation fo... ⇲
 
UI issue

Lack of pinch-to-zoom functionality

Fix: As a workaround, you can use the device's accessibility features to zoom in on the screen. Go to Settings > Accessibility > Zoom and enable... ⇲
 
Updates issue

Frequent changes to credit system

Fix: Stay informed about the changes by regularly checking the app's announcements or updates section. This can help you adapt your usage accordi... ⇲
 
Ads issue

Pop-up ads disrupt user experience

Fix: If the app allows, check for an option to disable ads or switch to a premium version that removes ads. This can enhance your overall experie... ⇲
 
Payments issue

Higher charges for Apple Pay users

Fix: If you are being charged more for using Apple Pay, consider switching to a different payment method that does not incur additional fees, suc... ⇲
 
Glitches issue

Potential technical glitches

Fix: Regularly update the app to the latest version, as updates often include bug fixes and performance improvements that can resolve glitches.... ⇲
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 what users are saying
Good experience
96.1%

Bad experience
2.5%

Neutral
1.4%

~ from our NLP analysis of 769 combined software ratings.

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 Private Data Ideogram AI collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Other Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Basic Monthly: $11.99 Generate more images without the wait.
  2. Plus Monthly: $28.99 Get creative with premium features.
  3. Basic Annual : $119.99 Generate more images without the wait.
  4. Plus Annual: $274.99 Get creative with premium features.
  5. Pro Monthly: $85.99 Produce professional images at scale.
  6. Pro Annual: $829.99 Produce professional images at scale.