fix problems on Yoshi [iphone]

—— Run into issues on Yoshi? Get help pending when official support gets back to you!

Yoshi - Keep Moving

Info:

company: Yoshi Inc

: https://www.startyoshi.com/contact

: www.startyoshi.com

Chat with our AI-based Yoshi Support

🛠️ Common Yoshi Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Inconsistent service scheduling

Fix: Check the app settings to ensure that your preferred scheduling options are correctly set. Go to the 'Settings' section of the app and verif... ⇲

Cancellation without notification

Fix: Regularly check the app for notifications regarding your scheduled services. Ensure that notifications are enabled in your phone settings fo... ⇲

Settings issue

Long appointment windows

Fix: When scheduling an appointment, try to select specific time slots if the app allows it. Look for options that let you choose a narrower time... ⇲

Availability issue

Limited availability of technicians

Fix: Check the app for any updates or announcements regarding technician availability. Sometimes, the app may have scheduled maintenance or updat... ⇲

Limited service area coverage

Fix: Check the app's service area map, if available, to see if your location falls within the coverage area. If not, consider adjusting your serv... ⇲

Registration issue

Yoshi onboarding issues

Fix: If you are having trouble with the onboarding process, try restarting the app or your device. Sometimes, a simple restart can resolve tempor... ⇲

Support issue

Delayed customer service response

Fix: When reaching out to customer service, try to use the in-app support feature during off-peak hours to increase the chances of a quicker resp... ⇲

Payments issue

Promotional offers not applied correctly

Fix: Before finalizing your service booking, double-check the promotional code entry field to ensure you have entered the code correctly. Look fo... ⇲

Issues with payment processing

Fix: Ensure that your payment information is up to date in the app. Go to 'Payment Settings' and verify that your credit card or payment method i... ⇲

Account issue

Difficulty in canceling service

Fix: To cancel a service, navigate to your scheduled appointments in the app and look for a 'Cancel' option. Ensure you follow any prompts that m... ⇲

Notifications issue

Lack of communication about service status

Fix: Enable push notifications for the Yoshi app to receive real-time updates about your service status. Go to 'Settings' > 'Notifications' > 'Yo... ⇲

Service issue

Service not rendered as scheduled

Fix: If a service is not rendered as scheduled, check the app for any notifications or messages regarding the technician's arrival. Sometimes, de... ⇲

Performance issue

Yoshi performance issues

Fix: Try clearing the app's cache by going to your device settings, selecting 'Apps', finding Yoshi, and choosing 'Clear Cache'. This can help im... ⇲