—— Run into issues on Vector Drawing & Logo Design? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for the app, and check if an update is available. If so,... ⇲
Fix: Force close the app by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the app off the screen. T... ⇲
Fix: Take some time to explore the app's settings and help section, if available. Familiarizing yourself with the layout and features can help ea... ⇲
Fix: Take time to customize the interface settings if the app allows it. Adjusting toolbars and layouts can sometimes improve usability. OR Co... ⇲
Fix: Try resetting the app settings to default if the option is available in the app. This can sometimes resolve tool-related issues. OR If sp... ⇲
Fix: Check if the undo feature is activated in the app settings. Sometimes, features can be toggled off accidentally. OR As a workaround, cons... ⇲
Fix: Ensure you are using the correct gesture for panning. Typically, this involves using two fingers to move around the canvas. Refer to the app... ⇲
Fix: Check if the lines are on a separate layer that may be hidden. Look for a layers panel in the app and ensure all layers are visible. OR T... ⇲
Fix: Ensure that you are using the correct selection tool. Some apps have specific tools for selecting interior spaces, so check the tool options... ⇲
Fix: Check if the shapes you are trying to subtract are properly overlapping. The subtraction tool often requires shapes to intersect to work cor... ⇲
Fix: Check if there is a way to restore purchases or tokens within the app settings. Some apps have a restore option for in-app purchases. OR... ⇲
Fix: Check if the app has a 'recent files' or 'trash' section where deleted designs might be stored temporarily. OR If designs are permanently... ⇲
Fix: This may indicate a temporary glitch. Try force closing the app and reopening it. If the problem persists, restart your iPhone. OR Check... ⇲
Fix: Review the subscription details in the app settings to understand what features are included. Take screenshots of the subscription terms for... ⇲
Fix: To cancel your subscription, go to Settings > [your name] > Subscriptions. Find the app and select 'Cancel Subscription.' Follow the prompts... ⇲
Fix: Check the app's settings or help section to see if there are any hidden options for importing or exporting files that may not be immediately... ⇲
Fix: Look for user forums or community groups online where other users may share solutions and tips for common issues. OR Check if the app has... ⇲
Fix: Ensure your iPhone's operating system is up to date by going to Settings > General > Software Update. An outdated OS can cause app instabili... ⇲
Fix: Before updating the app, back up your designs if possible. Take screenshots or save them in a different format to prevent loss. OR If an... ⇲
Fix: Explore the app's marketplace or additional content options, as some apps offer in-app purchases for more icons and objects. OR Consider... ⇲
Fix: Check if there are any updates or additional content packs available for download that may include more shapes and clip art. OR As a work... ⇲