fix problems on MyGMC [iphone]

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—— Run into issues on MyGMC? Get help pending when official support gets back to you!

myGMC
Info:
company: General Motors Company
: https://my.gmc.com/learnAbout/mygmcapp
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Account issue

myGMC does not recognize OnStar plan

Fix: Verify that your OnStar account is active and linked to your myGMC app. Log into your OnStar account via their website or app to check your... ⇲
 
Updates issue

Inconsistent vehicle status updates

Fix: Ensure that your vehicle is within range of a cellular signal. If the vehicle is in a location with poor signal, it may not send updates con... ⇲

Navigation feature removed without notice

Fix: Check the app's update notes in the App Store to see if the removal was mentioned. Sometimes features are temporarily removed for updates or... ⇲
 
Login issue

myGMC frequently logs out user

Fix: Check if your iPhone is set to automatically log out of apps for security reasons. Go to Settings > Passwords & Accounts and see if there ar... ⇲

myGMC does not retain login information

Fix: Check if your iPhone is set to clear app data or logins automatically. Go to Settings > Safari and ensure that 'Clear History and Website Da... ⇲
 
Syncing issue

myGMC does not sync with vehicle

Fix: Ensure that Bluetooth is enabled on your iPhone and that the vehicle is set to allow connections. Go to Settings > Bluetooth and make sure y... ⇲
 
Compatibility issue

Limited functionality on Apple Watch

Fix: Check if the myGMC app is updated on your Apple Watch. Open the Watch app on your iPhone, scroll down to myGMC, and ensure it is installed a... ⇲
 
Freezing issue

myGMC freezes or stalls during use

Fix: Close the app completely and restart it. To do this, swipe up from the bottom of the screen and pause to see the app switcher, then swipe up... ⇲
 
Support issue

Requires multiple troubleshooting steps

Fix: Create a checklist of troubleshooting steps that have worked for you in the past. This can help streamline the process for future issues and... ⇲

Customer support is unresponsive

Fix: Check the app for any FAQs or help sections that might provide answers to common issues without needing to contact support. OR Look for u... ⇲
 
Customization issue

Lacks scheduled start feature

Fix: Check if there are any updates available for the app that might add this feature. Go to the App Store, search for myGMC, and see if an updat... ⇲
 
Notifications issue

Inaccurate tire pressure notifications

Fix: Check the actual tire pressure using a tire pressure gauge to confirm if the app's readings are incorrect. If they are, you may need to reca... ⇲
 
UI issue

myGMC interface is difficult to navigate

Fix: Familiarize yourself with the app by exploring each section. Take notes on where specific features are located to make navigation easier in... ⇲
 
Feedback issue

myGMC fails to provide feedback on commands

Fix: Ensure that your phone's notifications are enabled for the myGMC app. Go to Settings > Notifications > myGMC and make sure that alerts are t... ⇲
 
Installation issue

Requires reinstallation to fix issues

Fix: Before reinstalling, try clearing the app's cache or data if the option is available. This can sometimes resolve issues without needing a fu... ⇲
 
Network issue

myGMC does not work in parking garages

Fix: If possible, try to use the app when you are outside or in an area with a clear signal. Parking garages often block cellular signals, which... ⇲
 
Settings issue

myGMC does not allow for temperature adjustments during remote start

Fix: Check the app settings to see if there is an option to enable temperature adjustments during remote start. Some apps have specific settings... ⇲
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 what users are saying
Good experience
96.2%

Bad experience
2.2%

Neutral
1.6%

~ from our NLP analysis of 293,189 combined software ratings.

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 Private Data myGMC collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Contact Info
    • Identifiers
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contacts
    • User Content
    • Search History
    • Usage Data
    • Diagnostics