fix problems on Branded Surveys [iphone]

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—— Run into issues on Branded Surveys? Get help pending when official support gets back to you!

Branded Surveys: Paid rewards
Info:
company: brandedSURVEYS
: https://gobranded.zendesk.com/
: surveys.gobranded.com
Chat with our AI-based Branded Surveys Support
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Bugs issue

Inaccurate time estimates for surveys

Fix: Take note of the actual time it takes to complete surveys and compare it to the estimated time. Use this data to inform your future survey c... ⇲
 
Freezing issue

Technical issues causing surveys to freeze

Fix: Ensure your app is updated to the latest version. Check for updates in the App Store and install them to fix bugs that may cause freezing.... ⇲
 
Support issue

Lack of customer support response

Fix: Utilize any available FAQs or help sections within the app to find answers to common issues before reaching out to support. OR Try reachi... ⇲

Unprofessional handling of disputes

Fix: Document all interactions regarding disputes, including dates and details, to have a clear record if you need to escalate the issue. OR B... ⇲
 
Payments issue

Points deducted after surveys are completed

Fix: Keep a record of the surveys you complete and the points you earn. If points are deducted, you can reference this record when seeking clarif... ⇲

Low compensation for detailed answers

Fix: Focus on surveys that reward higher points for detailed responses, and skip those that do not offer adequate compensation. OR Provide fee... ⇲
 
Loading issue

Surveys often fill up quickly

Fix: Set notifications for new surveys if the app allows it, so you can respond as soon as they become available. OR Log in to the app at diff... ⇲

Surveys often lead to dead ends

Fix: If you encounter a survey that leads to a dead end, take note of it and avoid similar surveys in the future. OR Provide feedback on these... ⇲
 
Privacy issue

Repetitive personal information entry

Fix: Check if the app has a profile or settings section where you can save your personal information to avoid re-entering it for each survey. O... ⇲
 
Updates issue

Limited availability of surveys after reaching certain status

Fix: Engage with the app regularly to maintain your status and check for any new surveys that may become available. OR Explore other survey pl... ⇲
 
Registration issue

Frustrating survey qualification process

Fix: Be selective about the surveys you attempt based on your demographic information to increase your chances of qualifying. OR Take note of... ⇲
 
Syncing issue

Inconsistent credit for completed surveys

Fix: Keep a detailed log of the surveys you complete and the points you expect to receive. This can help you track discrepancies. OR If you no... ⇲
 
Notifications issue

High number of email notifications

Fix: Adjust your notification settings within the app to reduce the frequency of email alerts or turn off non-essential notifications. OR Crea... ⇲
 
Ads issue

Surveys with misleading point values

Fix: Before starting a survey, check the estimated time and compare it to the point value to assess if it’s worth your time. OR Report any mis... ⇲
 
Glitches issue

Frequent app glitches

Fix: Regularly update the app to the latest version to ensure you have the most stable release. OR If glitches persist, try uninstalling and r... ⇲
 
UI issue

Lack of refresh option for surveys

Fix: Manually refresh the app by closing it completely and reopening it to check for new surveys. OR Set a timer to check back at regular inte... ⇲
 
Security issue

Fraudulent activity concerns

Fix: Regularly monitor your account for any suspicious activity and change your password if you notice anything unusual. OR Enable two-factor... ⇲
 
Compatibility issue

Limited survey options for certain demographics

Fix: Consider signing up for multiple survey platforms to increase your chances of finding surveys that match your demographic. OR Engage with... ⇲
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 what users are saying
Good experience
89.5%

Bad experience
7.0%

Neutral
3.5%

~ from our NLP analysis of 9,165 combined software ratings.

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 Private Data Branded Surveys collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Identifiers