fix problems on Template Planner [iphone]

—— Run into issues on Template Planner ? Get help pending when official support gets back to you!

Template Planner for Instagram

Info:

company: Filmm, LLC

: https://filmm.co/support/

: templateapp.co

Chat with our AI-based Template Planner Support

🛠️ Common Template Planner Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Template Planner crashes without saving work

Fix: To minimize the risk of losing your work, regularly save your progress by using the 'Save' feature if available. If the app does not have an... ⇲

Difficult to change selected photos

Fix: Try tapping and holding the selected photo until a menu appears, which may give you options to replace or remove the photo. If this does not... ⇲

Support issue

No help or tutorial available

Fix: Explore the app's settings or menu options for any hidden help sections or FAQs. Sometimes, tutorials are embedded within the app but not im... ⇲

Account issue

Inconsistent access to premium features

Fix: Log out of the app and log back in to refresh your account status. This can sometimes resolve issues with accessing premium features after p... ⇲

Payments issue

Limited free options

Fix: Maximize the use of the free features by combining them creatively. For example, use the available templates and customize them extensively... ⇲

Templates require subscription for access

Fix: Utilize the free templates available and customize them extensively to create unique designs without needing a subscription. OR Look for... ⇲

Template Planner sometimes blocks access to features after payment

Fix: Log out of the app and log back in to refresh your account status and restore access to features you have paid for. OR Check your payment... ⇲

UI issue

Templates do not fit dimensions correctly

Fix: Manually adjust the dimensions of your templates by using the resize tool if available. Look for options to set custom dimensions that match... ⇲

Scrolling through photos is cumbersome

Fix: Try using the search function within your photo library to quickly find specific images instead of scrolling through all photos. OR Organ... ⇲

Cannot reposition videos

Fix: Check if there is a specific tool or option for video editing within the app. Sometimes, repositioning options are hidden in a menu or toolb... ⇲

Freezing issue

Template Planner freezes during larger projects

Fix: Try breaking your project into smaller parts. Create multiple smaller templates and then combine them later in a different app if necessary.... ⇲

Customization issue

Brand colors not easily integrated

Fix: Manually input your brand colors using the RGB or HEX color codes if the app allows for custom color input. This can usually be done in the... ⇲

Ads issue

Giphy advertisements on stickers

Fix: If the ads are distracting, consider using a different sticker source or creating your own stickers to avoid Giphy ads altogether. OR Loo... ⇲

Slow issue

Lag when adding pictures

Fix: Ensure that your device is updated to the latest iOS version, as updates can improve app performance. Go to Settings > General > Software Up... ⇲

Video issue