fix problems on KICK RIDE [iphone]

—— Run into issues on KICK RIDE? Get help pending when official support gets back to you!

KICK RIDE - Enjoy Your Ride!

Info:

company: KICK RIDE PR LLC

: https://www.kickride.co/contact-us

Chat with our AI-based KICK RIDE Support

🛠️ Common KICK RIDE Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Low battery notifications missing

Fix: Check the app settings to ensure that notifications are enabled. Go to the app, tap on 'Settings', and look for 'Notifications'. Make sure t... ⇲

KICK RIDE loses signal

Fix: Check your internet connection. Ensure that your iPhone is connected to a stable Wi-Fi or cellular network. If you are in an area with poor... ⇲

Network issue

Limited service area

Fix: Check the app's map feature to see the designated service areas. If you are outside these areas, consider planning your rides within the ser... ⇲

Payments issue

High pricing compared to competitors

Fix: Review the pricing structure in the app and compare it with competitors. If you find a significant difference, consider using the app during... ⇲

Overcharging on rides

Fix: Monitor your ride time closely and take note of when the app indicates the ride has ended. If you notice discrepancies, take screenshots for... ⇲

Charging for unused time

Fix: Always end your ride in the app to ensure you are not charged for unused time. Double-check that the ride has officially ended before leavin... ⇲

Crashes issue

Scooter shuts off unexpectedly

Fix: Ensure that the scooter is fully charged before use. Check the battery level in the app before starting your ride to avoid unexpected shutdo... ⇲

Units stalling frequently

Fix: Before starting your ride, check the scooter for any visible issues or warning lights. If you notice anything unusual, consider using a diff... ⇲

Bugs issue

Sensitive brakes

Fix: Familiarize yourself with the brake sensitivity by practicing in a safe area. Gradually apply the brakes to find a comfortable pressure that... ⇲

Battery issue

Poor range

Fix: Ensure that the scooter is fully charged before use. If the range is consistently poor, consider limiting the weight you carry and avoiding... ⇲

UI issue

Difficulty in scooter retrieval

Fix: Use the app's map feature to locate nearby scooters. Make sure your GPS is enabled for accurate location tracking. OR If you are having t... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

89.5%

Bad experience

8.1%

Neutral

2.4%

~ from our NLP analysis of 7,016 combined software ratings.

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Private Data KICK RIDE collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics