fix problems on MySiloam [iphone]

—— Run into issues on MySiloam? Get help pending when official support gets back to you!

MySiloam

Info:

company: Siloam Hospitals

: https://www.siloamhospitals.com

: www.siloamhospitals.com

Chat with our AI-based MySiloam Support

🛠️ Common MySiloam Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Crashes multiple times

Fix: 1. Update the App: Go to the App Store, search for MySiloam, and check if there is an update available. If so, download and install it as up... ⇲

Unintuitive user experience

Fix: 1. Familiarize Yourself with the Interface: Spend some time exploring the app. Look for a tutorial or help section within the app that can g... ⇲

Registration issue

Fails to save pre-registration info

Fix: 1. Check Your Internet Connection: Ensure you have a stable internet connection when entering your information. A weak connection can preven... ⇲

Bugs issue

Cannot submit rating and review

Fix: 1. Ensure You Are Logged In: Make sure you are logged into your account within the app. Sometimes, you need to be logged in to submit a revi... ⇲

Support issue

Delayed live chat response

Fix: 1. Check Live Chat Hours: Ensure you are trying to access live chat during the hours it is available. If it’s outside of those hours, you ma... ⇲

Live chat service termination without response

Fix: 1. Re-initiate the Chat: If the chat gets terminated, try starting a new chat session. Sometimes, technical issues can cause disconnections.... ⇲

Crashes issue

MySiloam crashes when scrolling in Patient Portal

Fix: 1. Clear App Cache: Go to Settings > General > iPhone Storage, find MySiloam, and offload the app to clear cache. Reinstall it afterward to... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

84.2%

Bad experience

10.5%

Neutral

5.3%

~ from our NLP analysis of 38 combined software ratings.

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Private Data MySiloam collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Diagnostics
Data Linked to You: The following data may be collected and linked to your identity:
- Health & Fitness
- Contact Info
- User Content
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- Usage Data
- Diagnostics