fix problems on GoCoCo [iphone]

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—— Run into issues on GoCoCo? Get help pending when official support gets back to you!

GoCoCo - Healthy Food Scanner
Info:
company: Coco positivo SL
: https://www.gococo.app/
Chat with our AI-based GoCoCo Support
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Bugs issue

Misleading ingredient ratings

Fix: Research the ingredients that are rated poorly by the app. Use reliable sources to understand the context of these ratings and make informed... ⇲

Incomplete database information

Fix: If you find missing information, consider supplementing your searches with other nutrition apps or websites that may have more comprehensive... ⇲

Limited fat type information

Fix: When analyzing food items, look for additional resources that provide detailed information on fat types, such as nutrition labels or dedicat... ⇲

Gluten detection issues

Fix: Double-check the ingredient list of products for gluten-containing ingredients, as the app may not always accurately detect gluten. Familiar... ⇲

Inconsistent allergen detection

Fix: Always read ingredient labels on food products to verify allergen information, as the app may not always be accurate. Keep a list of allerge... ⇲

Limited information on processed foods

Fix: For more detailed information on processed foods, consult additional nutrition databases or apps that focus specifically on processed food a... ⇲
 
Registration issue

Registration errors

Fix: Ensure that you have a stable internet connection during the registration process. Try restarting the app or your device if you encounter er... ⇲
 
Account issue

Difficulty in account deletion

Fix: Look for an account deletion option in the app settings or help section. If not found, try logging into the app's website (if available) to... ⇲
 
Customization issue

No recipe saving feature

Fix: As a workaround, take screenshots of recipes you find useful and save them in your Photos app or a dedicated notes app for easy access. OR... ⇲
 
UI issue

Confusing user interface

Fix: Take some time to explore the app's features and settings. Look for tutorial videos or user guides online that can help clarify how to navig... ⇲

Missing app icon

Fix: Check if the app is still installed on your device by searching for it in the App Store. If it is, try restarting your iPhone to refresh the... ⇲
 
Support issue

Lack of support for users with dietary restrictions

Fix: Manually filter foods based on your dietary restrictions by checking ingredient lists and using the app's search function to find suitable o... ⇲
 
Crashes issue

GoCoCo crashes during sign-up

Fix: Ensure your iPhone is updated to the latest iOS version, as app crashes can sometimes be related to compatibility issues. Restart your devic... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
91.9%

Bad experience
6.7%

Neutral
1.4%

~ from our NLP analysis of 360 combined software ratings.

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 Private Data GoCoCo collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Browsing History
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Browsing History
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Lifetime access: $149.99 Lifetime access to premium features
  2. Annual: $49.99 Annual access to all content
  3. Monthly: $9.99 Monthly
  4. Annual: $24.99 Annual access to all content
  5. Quarterly: $23.99 3 Months
  6. Lifetime Access: $19.99 Premium Access GoCoCo Plus Lifetime version
  7. Annual: $39.99 Annual access to all content
  8. Annual: $69.99 Annual access to all content
  9. Biannual: $39.99 Semestral
  10. Monthly: $9.99 month