—— Run into issues on 新华字典-新中国更具影响力的现代汉语字典? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your account settings to ensure that your payment information is correct and up to date. Go to 'Settings' > 'Your Name' > 'Subscriptio... ⇲
Fix: Ensure that the app has permission to access your camera. Go to 'Settings' > 'Privacy' > 'Camera' and make sure the app is enabled. If it is... ⇲
Fix: Try updating the app to the latest version, as updates often include improvements to character recognition. Go to the App Store, search for... ⇲
Fix: Ensure that you are using a clear and steady hand when writing or taking photos. Practice writing more slowly and clearly to improve recogni... ⇲
Fix: Force close the app and restart it. Double-tap the Home button (or swipe up from the bottom of the screen on newer models) to view open apps... ⇲
Fix: Make sure you are logged into the same Apple ID that was used for the original purchase. Go to 'Settings' > 'Your Name' to check your Apple... ⇲
Fix: Restart your iPhone to clear any temporary glitches that may be causing the app to crash. Hold down the power button and slide to power off,... ⇲
Fix: If you need to use the app with overseas phone numbers, consider using a virtual phone number service that can provide a local number for th... ⇲
Fix: If you need to access the dictionary on a Mac, consider using an iOS emulator or a remote desktop application that allows you to run iOS app... ⇲
Fix: Review the app's settings to see if there is an option to disable upgrade notifications. This can help reduce the frequency of prompts you r... ⇲