fix problems on Just Dance 2025 Controller [iphone]

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—— Run into issues on Just Dance 2025 Controller? Get help pending when official support gets back to you!

Just Dance 2025 Controller
Info:
company: Ubisoft
: https://ubisoft-mobile.helpshift.com
: www.ubisoft.com
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Compatibility issue
Requires phone to be used as controller

Fix: 1. If you prefer not to use your phone as a controller, consider purchasing a compatible physical controller that works with Just Dance. Che... »»
Limited support for older devices

Fix: 1. Check the app's compatibility requirements in the App Store. If your device is not supported, consider upgrading to a newer model if poss... »»
App functionality is limited to specific platforms

Fix: 1. If you have access to another device that supports the app, consider using that device for a better experience. 2. Look for similar apps... »»
 
Crashes issue
App crashes during use

Fix: 1. Make sure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. 2. Clear the... »»
 
Privacy issue
Invasive data collection

Fix: 1. Review the app's privacy settings. Go to Settings > Privacy and check what data the app is collecting. You can limit permissions by toggl... »»
 
Customization issue
No custom playlist feature

Fix: 1. Use the existing playlists provided in the app and select your favorite songs from them. 2. Create a playlist outside the app using a mus... »»
 
UI issue
Unresponsive animations

Fix: 1. Ensure your iPhone is not running low on storage. Go to Settings > General > iPhone Storage and delete unnecessary files or apps. 2. Rest... »»
 
Bugs issue
Inconsistent tracking

Fix: 1. Ensure you are in a well-lit area, as poor lighting can affect tracking accuracy. 2. Make sure you are positioned correctly in front of t... »»
 
Gameplay issue
Requires large play area

Fix: 1. If space is limited, try rearranging furniture to create a larger play area. 2. Use a smaller play area but adjust your movements to fit... »»
 
Updates issue
No timeline for bug fixes

Fix: 1. Regularly check the app for updates in the App Store, as bug fixes are often included in new versions. 2. Keep a log of the issues you en... »»
 
Support issue
Poor customer support

Fix: 1. Look for user forums or community support groups where you can ask questions and share solutions with other users. 2. Document your issue... »»
 
Payments issue
Subscription service required for full features

Fix: 1. Explore the free features of the app and see if they meet your needs. You may find that you can enjoy the app without a subscription. 2.... »»
 
Network issue
Difficulty in connecting to Wi-Fi

Fix: 1. Restart your Wi-Fi router to refresh the connection. 2. Check your Wi-Fi settings on your iPhone to ensure you are connected to the corre... »»
 
Freezing issue
App freezes or becomes unresponsive

Fix: 1. Close any other apps running in the background to free up resources. Double-tap the home button (or swipe up from the bottom on newer mod... »»
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 what users are saying
Bad experience
75.5%

Good experience
21.4%

Neutral
3.1%

~ from our NLP analysis of 1,461 combined software ratings.

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 Private Data Just Dance 2025 Controller collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
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    • Diagnostics