fix problems on A&E Logistics [iphone]

—— Run into issues on A&E Logistics? Get help pending when official support gets back to you!

A&E Logistics

Info:

company: A&E Logistics LLC

: https://aelogisticsllc.com/

: www.loadhive.com

Chat with our AI-based A&E Logistics Support

🛠️ Common A&E Logistics Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Inconsistent payment processing

Fix: Ensure that your payment information is up-to-date in the app. Go to the settings or account section and verify that your bank account or pa... ⇲

Delayed payments beyond promised timelines

Fix: Check the payment schedule provided by the app. Sometimes, payments may be delayed due to weekends or holidays. Make sure to account for the... ⇲

Support issue

Unresponsive accounting team

Fix: Try reaching out to the accounting team through multiple channels, such as email, in-app messaging, or phone calls. Sometimes, one method ma... ⇲

Lack of communication regarding bids

Fix: Regularly check the app for updates on your bids. Make it a habit to log in daily to stay informed about any changes or communications regar... ⇲

Difficulty in reaching customer support

Fix: Look for alternative support channels within the app, such as FAQs or community forums, which may provide answers to common questions withou... ⇲

Inadequate response to inquiries

Fix: When submitting inquiries, be as detailed as possible. Include all relevant information to help the support team understand your issue bette... ⇲

Payments issue

Frequent payment disputes

Fix: Keep thorough records of all transactions and communications related to payments. This documentation can help clarify any disputes that aris... ⇲

Poor user experience with payment options

Fix: Explore all available payment options in the app. Sometimes, switching to a different payment method can improve your experience. OR Prov... ⇲

High fees for quick pay options

Fix: Evaluate whether the quick pay option is necessary for your situation. If not, consider using standard payment options to avoid high fees.... ⇲

Frequent complaints about payment issues

Fix: Join user forums or community groups to share experiences and solutions with other users facing similar payment issues. This can provide sup... ⇲

Updates issue

Limited updates on load status

Fix: Check if there are settings in the app that allow you to enable notifications for load status updates. This can help you stay informed witho... ⇲

A&E Logistics does not provide timely updates

Fix: Check your app settings to ensure that notifications are enabled. This can help you receive timely updates directly on your device. OR If... ⇲

Privacy issue

Issues with load bidding transparency

Fix: Review the bidding guidelines provided in the app to ensure you understand the criteria and processes involved. This can help clarify any co... ⇲

UI issue

Confusing auto-assign load feature

Fix: Review the app's help section or user guide to better understand how the auto-assign feature works. Familiarizing yourself with its function... ⇲

Inability to counter offers effectively

Fix: Check if there are specific guidelines or steps within the app for countering offers. Understanding the process can help you navigate it mor... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

56.6%

Good experience

41.8%

Neutral

1.6%

~ from our NLP analysis of 562 combined software ratings.

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Private Data A&E Logistics collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics