—— Run into issues on VOO? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that your payment method is valid and up to date. Go to the settings in the app, check your payment information, and update it if nec... ⇲
Fix: Check your internet connection. A slow or unstable connection can cause lag. Try switching to a different Wi-Fi network or using cellular da... ⇲
Fix: Restart the app. Close the VOO app completely and then reopen it. This can help refresh the app and improve responsiveness. OR Restart yo... ⇲
Fix: Free up storage space on your iPhone. Go to Settings > General > iPhone Storage and delete any unnecessary apps or files to improve performa... ⇲
Fix: Log out and log back into your account. This can sometimes reset the app's state and unlock features that are locked after payment. OR Ch... ⇲
Fix: Ensure that your internet connection is stable. A poor connection can lead to playback issues. Try switching to a different network or reset... ⇲
Fix: Ensure that you have the latest version of the app installed. Go to the App Store, search for VOO, and update if necessary. OR Reinstall... ⇲
Fix: Check if your account has any restrictions on device logins. Review the app's terms of service or help section for any limitations regarding... ⇲
Fix: Check for any filters or settings within the app that may limit your content selection. Make sure you are viewing all available content. O... ⇲
Fix: Look for a help or FAQ section within the app. Many apps have built-in support resources that can answer common questions. OR Check the a... ⇲
Fix: Check the app's compatibility requirements on the App Store. Ensure your device meets the minimum requirements to run the app. OR If your... ⇲
Fix: Check your internet connection. A slow or unstable connection can prevent streaming. Try switching to a different Wi-Fi network or using cel... ⇲
Fix: Check the app's settings for any parental controls or content filters that can be adjusted to limit inappropriate content. OR Report the... ⇲
Fix: Update the app to the latest version. Go to the App Store, search for VOO, and update if necessary. Developers often release updates to fix... ⇲