fix problems on MSU [iphone]

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MSU Mobile
Info:
company: Missouri State University
: https://www.missouristate.edu/mobile/
: www.missouristate.edu
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Network issue

doesn't work on school network

Fix: 1. Check Network Settings: Go to Settings > Wi-Fi and ensure you are connected to the correct school network. Forget the network and reconne... ⇲

poor network connection error despite full bars

Fix: 1. Toggle Airplane Mode: Turn on Airplane Mode for a few seconds and then turn it off. This can reset your network connection. 2. Reset Netw... ⇲
 
Screen issue

white screen on iPad

Fix: 1. Force Close the App: Swipe up from the bottom of the screen (or double-click the home button) to view open apps. Swipe up on MSU Mobile t... ⇲
 
Login issue

non-intuitive login screen

Fix: 1. Look for Help Sections: Check if the app has a help or FAQ section that explains the login process. This can provide clarity on what is r... ⇲

unable to log in

Fix: 1. Verify Credentials: Double-check your username and password for accuracy. Ensure that Caps Lock is not on and that you are entering the c... ⇲

requires login every time

Fix: 1. Enable 'Remember Me': If the app has a 'Remember Me' option on the login screen, make sure to check it before logging in. 2. Check App Se... ⇲
 
Freezing issue

MSU freezes or shuts down

Fix: 1. Update the App: Ensure you have the latest version of the app installed, as updates often fix stability issues. 2. Free Up Storage: Go to... ⇲
 
Loading issue

nothing opens or loads

Fix: 1. Check for App Updates: Ensure the app is updated to the latest version, as updates can fix loading issues. 2. Clear App Cache: Offload th... ⇲

sign in page never fully loads

Fix: 1. Check Your Internet Connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if it he... ⇲
 
Crashes issue

constant app crashing during login

Fix: 1. Check for App Updates: Make sure you are using the latest version of the app, as updates can fix bugs that cause crashes during login. 2.... ⇲

clicking causes app to crash

Fix: 1. Update the App: Ensure you have the latest version of the app installed, as updates often fix bugs that cause crashes. 2. Restart Your De... ⇲
 
Bugs issue

shuttle map not working

Fix: 1. Check for App Updates: Ensure the app is updated to the latest version, as updates can fix issues with specific features like the shuttle... ⇲

important features not working

Fix: 1. Update the App: Ensure you have the latest version of the app installed, as updates can fix issues with important features. 2. Clear App... ⇲
 
Slow issue

slow loading times

Fix: 1. Check Your Internet Connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if it im... ⇲
 
Customization issue

wallpapers don't save

Fix: 1. Check Storage Space: Ensure you have enough storage space on your device. Go to Settings > General > iPhone Storage to check. 2. Reinstal... ⇲
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 what users are saying
Bad experience
77.1%

Good experience
17.1%

Neutral
5.7%

~ from our NLP analysis of 35 combined software ratings.

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 Private Data MSU collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data