fix problems on PikPak [iphone]

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—— Run into issues on PikPak? Get help pending when official support gets back to you!

PikPak - Private Cloud & Saver
Info:
company: PIKCLOUD PTE. LTD.
: https://mypikpak.com/
: mypikpak.com
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Privacy issue
Inappropriate content in shared folders

Fix: 1. Report the content: If you encounter inappropriate content, use the app's reporting feature (if available) to notify the administrators.... ⇲
 
UI issue
Full screen button missing

Fix: 1. Check app settings: Go to the app settings and look for any options related to display or viewing modes. Some apps allow you to toggle fu... ⇲
 
Payments issue
Subscription issues after cancellation

Fix: 1. Check your subscription status: Go to Settings > [your name] > Subscriptions on your iPhone. Here, you can see your active subscriptions... ⇲
 
Slow issue
Slow download speed

Fix: 1. Check your internet connection: Ensure you are connected to a stable Wi-Fi network or have a strong cellular signal. You can test your in... ⇲
 
Compatibility issue
No AirPlay support on iOS

Fix: 1. Check for updates: Ensure that both your iPhone and the PikPak app are updated to the latest versions, as AirPlay support may be added in... ⇲
 
Network issue
WebDAV functionality unstable

Fix: 1. Check your WebDAV settings: Ensure that the WebDAV settings in PikPak are correctly configured. Go to the app settings and verify the ser... ⇲
 
Login issue
Cannot log in

Fix: 1. Check your credentials: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'For... ⇲
 
Bugs issue
Cache not clearing properly

Fix: 1. Clear app cache manually: If the app has an option to clear cache in the settings, use it to remove temporary files that may be causing i... ⇲
 
Crashes issue
PikPak crashes on newer versions

Fix: 1. Update the app: Ensure you have the latest version of PikPak installed, as updates often include bug fixes for crashes. Go to the App Sto... ⇲
 
Ads issue
Ads for free users

Fix: 1. Upgrade to a paid subscription: If ads are disruptive, consider upgrading to a paid subscription if available. This will typically remove... ⇲
 
Audio issue
Playback errors

Fix: 1. Check file format compatibility: Ensure that the files you are trying to play are in a format supported by PikPak. If not, consider conve... ⇲
 
Storage issue
Limited free user space

Fix: 1. Manage your storage: Regularly review and delete files you no longer need to free up space. Go to your files in the app and remove unnece... ⇲
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 what users are saying
Good experience
49.7%

Bad experience
43.5%

Neutral
6.8%

~ from our NLP analysis of 161 combined software ratings.

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 Private Data PikPak collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Global Premium Monthly: $9.99 10TB storage & Unlimited cloud transfers
  2. Premium Monthly: $4.99 10TB storage & Unlimited cloud transfers
  3. Premium Monthly: $4.99 10TB storage & Unlimited cloud transfers
  4. Global Premium Monthly: $9.99 10TB storage & Unlimited cloud transfers
  5. Premium Yearly: $49.99 10TB storage & Unlimited cloud transfers
  6. Global Premium Yearly: $99.99 10TB storage & Unlimited cloud transfers
  7. Global Premium Yearly: $99.99 10TB storage & Unlimited transfers times
  8. Premium Yearly: $49.99 10TB storage & Unlimited cloud transfers
  9. Global Premium Monthly: $9.99 10TB storage & Unlimited transfers times
  10. Global Premium Yearly: $99.99 10TB storage & Unlimited cloud transfers