fix problems on VRM [iphone]

—— Run into issues on VRM? Get help pending when official support gets back to you!

VRM

Info:

company: Victron Energy

: https://vrm.victronenergy.com/

Chat with our AI-based VRM Support

🛠️ Common VRM Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Mobile app is cumbersome to use

Fix: To improve usability, try customizing the app settings. Go to the settings menu and look for options to adjust the layout or display prefere... ⇲

Advanced page is not user-friendly

Fix: Take time to explore the advanced page features. Look for tooltips or help icons that may provide guidance on how to use specific functions.... ⇲

UI issue

Data points disappear when scrolling

Fix: Try adjusting the scrolling speed or sensitivity in the app settings, if such options exist. This may help prevent data points from disappea... ⇲

Remote console graphics pushed off screen

Fix: Check the display settings on your iPhone. Go to Settings > Display & Brightness and adjust the text size or display settings to see if that... ⇲

VRM functions like a web page

Fix: Check for any settings that allow you to switch to a more app-like interface. Some apps have options to enable or disable web view features.... ⇲

VRM logs out every time it is closed

Fix: Check the app settings for any options related to session management or stay logged in features. Ensure that any 'log out on exit' options a... ⇲

VRM redirects to browser for login

Fix: Check if there is an option in the app settings to enable in-app login instead of browser redirection. If available, enable this feature.... ⇲

Frequent login required

Fix: Look for a 'stay logged in' option during the login process and ensure it is checked. This may help maintain your session longer. OR If t... ⇲

Login timeouts still occur

Fix: Ensure that your internet connection is stable and strong. A weak connection can lead to frequent timeouts. Consider switching to a differen... ⇲

Bugs issue

Total production data not reported correctly

Fix: Verify that all data inputs are correctly entered and that there are no discrepancies in the data sources. Check for any updates or patches... ⇲

Historical data contains mistakes

Fix: Review the historical data entries for any obvious errors or inconsistencies. If you find mistakes, try to correct them manually if the app... ⇲

DC consumption not included in total power consumed

Fix: Check the app settings to see if there is an option to include DC consumption in the total power calculations. If available, enable this fea... ⇲

Battery temperature not displayed

Fix: Check the app settings to see if there is an option to enable battery temperature display. If available, ensure it is turned on. OR If th... ⇲

Downloads issue

Data download lacks time selection

Fix: Check if there are any filters or settings in the data download section that allow you to specify a time range. If not, consider exporting a... ⇲

Settings issue

Temperature alarms still in Celsius

Fix: Look for a settings option to change the temperature unit from Celsius to Fahrenheit. This is often found in the app's general settings or p... ⇲

Temperature unit display inconsistent

Fix: Check the app settings for any options to standardize the temperature unit display. Ensure that all settings are set to the same unit (Celsi... ⇲

Compatibility issue

VRM not compatible with newer iPhone screens

Fix: Ensure that your app is updated to the latest version, as updates may include compatibility fixes for newer devices. Check the App Store for... ⇲