fix problems on My Just Energy [iphone]

—— Run into issues on My Just Energy? Get help pending when official support gets back to you!

My Just Energy

Info:

company: Just Energy

: http://www.justenergy.com

Chat with our AI-based My Just Energy Support

🛠️ Common My Just Energy Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

My Just Energy freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the My Just Energ... ⇲

slow loading times

Fix: 1. Clear the app cache by going to Settings > General > iPhone Storage > My Just Energy and selecting 'Offload App'. This will remove the ap... ⇲

Offline issue

limited offline functionality

Fix: 1. Check if the app has an option to download content for offline use. Look for a download button or option in the settings or during stream... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app to the latest version available in the App Store. 2. Restart your iPhone to clear any temporary glitches that may be causi... ⇲

Support issue

poor customer support

Fix: 1. Check the app for a help or support section that may provide FAQs or troubleshooting tips. 2. Look for community forums or user groups on... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Go to Settings > Notifications > My Just Energy and ensure that notifications are enabled. Check the alert style and sound settings. 2. C... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check the app's requirements in the App Store to ensure your device meets the necessary specifications. 2. If your device is not compatib... ⇲

UI issue

cluttered user interface

Fix: 1. Familiarize yourself with the app's layout by exploring the menus and options. Look for a tutorial or help section within the app. 2. Use... ⇲

Customization issue

lack of customization options

Fix: 1. Explore the app's settings to see if there are any available customization options that you may have missed. 2. Use any available themes... ⇲

Battery issue

high battery consumption

Fix: 1. Check which apps are consuming the most battery by going to Settings > Battery. If My Just Energy is using a lot of battery, limit its us... ⇲