fix problems on Litres [iphone]

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—— Run into issues on Litres? Get help pending when official support gets back to you!

Litres: Books and audiobooks
Info:
company: LitRes OOO
: http://www.litres.ru/pomosch/
: www.litres.ru
Chat with our AI-based Litres Support
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Audio issue

Audio does not synchronize with book

Fix: Check if the audio and text versions of the book are properly linked. Sometimes, the app may not recognize the connection. Try closing the a... ⇲

Litres switches between audio and text unexpectedly

Fix: Check the app settings for any auto-switching features. If there is an option that allows the app to switch between audio and text, try disa... ⇲
 
Glitches issue

Litres is glitchy

Fix: Update the app to the latest version. Go to the App Store, search for Litres, and check if there is an update available. Developers often re... ⇲

Glitches and freezes occur occasionally

Fix: Ensure that your iPhone's operating system is up to date. Go to Settings > General > Software Update to check for updates. OR Close and r... ⇲
 
Security issue

Payment information leak concerns

Fix: Change your password for the Litres app and any associated accounts. This can help secure your information. Go to the app settings and look... ⇲
 
Syncing issue

Books purchased on MacBook do not appear on iPhone

Fix: Ensure that you are logged into the same account on both devices. Check the account settings in the app to confirm that the email or usernam... ⇲

Inability to resume reading across devices

Fix: Make sure that you are logged into the same account on all devices. This is crucial for syncing your reading progress across devices. OR... ⇲

Saved books reappear despite being unsaved

Fix: Try clearing the app cache as mentioned earlier. This can help reset any saved states that are not updating correctly. OR Reinstall the a... ⇲
 
Slow issue

Litres responsiveness issues

Fix: Close any background apps that may be using resources. Double-tap the home button (or swipe up from the bottom on newer iPhones) and swipe a... ⇲
 
Customization issue

Sorting and filtering options are inadequate

Fix: Explore the app settings to see if there are any options to customize sorting and filtering. Some apps allow users to set preferences for ho... ⇲
 
UI issue

Order of books in My Books section is broken

Fix: Try refreshing the My Books section. Pull down on the screen to refresh the content, which may help reorder the books correctly. OR Check... ⇲
 
Search issue

Poor search functionality

Fix: Try using specific keywords or phrases when searching. Sometimes, using more precise terms can yield better results. OR Check for any fil... ⇲
 
Payments issue

Higher in-app purchase prices compared to website

Fix: Check if there are any promotions or discounts available on the website that may not be reflected in the app. Sometimes, websites offer excl... ⇲

Subscription model unclear regarding additional book payments

Fix: Review the app's subscription details in the settings or help section. This may provide clarity on what is included in your subscription.... ⇲

Charging issues for downloaded books

Fix: Check your account settings to ensure that your payment information is up to date. If there are issues with your payment method, it may affe... ⇲

Lack of monthly subscription plans

Fix: Check the app settings or website for any updates regarding subscription options. Sometimes, new plans are introduced that may not be immedi... ⇲
 
Bugs issue

Player is buggy and unresponsive

Fix: Restart the audio playback. Stop the audio and then start it again to see if this resolves the unresponsiveness. OR Check for updates to... ⇲

Errors in order placement on the website

Fix: Double-check your order details before finalizing the purchase. Ensure that all information is correct to avoid errors. OR Try using a di... ⇲
 
Login issue

Login issues with Google account on iOS 13

Fix: Ensure that your Google account is functioning properly by logging in through a web browser. If you can log in there, the issue may be with... ⇲
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 what users are saying
Good experience
93.8%

Bad experience
4.5%

Neutral
1.6%

~ from our NLP analysis of 5,274 combined software ratings.

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 Private Data Litres collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. electronic book: $2.99 electronic book
  2. electronic book: $3.99 electronic book
  3. electronic book: $4.99 electronic book
  4. ЛитРСс: Подписка 1 мСсяц: $6.49 ЕТСмСсячная бСзлимитная подписка ЛитРСс
  5. electronic book: $5.99 electronic book
  6. electronic book: $1.99 electronic book
  7. electronic book: $6.99 electronic book
  8. electronic book: $7.99 electronic book
  9. electronic book: $9.99 electronic book
  10. electronic book: $0.99 electronic book