fix problems on Wellsite Navigator [iphone]

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—— Run into issues on Wellsite Navigator? Get help pending when official support gets back to you!

Wellsite Navigator
Info:
company: Wellsite Navigator, LLC
: https://www.wellsitenavigator.com/faqs
: www.wellsitenavigator.com
Chat with our AI-based Wellsite Navigator Support
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Updates issue

Outdated well information

Fix: Check for any updates within the app that may include new well information. Open the app, go to the settings or updates section, and look fo... ⇲

Some wells not in the library

Fix: Use the app's search function to look for specific wells by name or ID. Sometimes wells may not be visible on the main map but can be found... ⇲
 
Notifications issue

Frequent spam notifications

Fix: Go to the app settings and look for a notifications section. Disable any non-essential notifications or adjust the settings to reduce the fr... ⇲
 
Payments issue

High subscription cost increase

Fix: Review your subscription plan details within the app. Sometimes, there are options for different tiers or discounts for annual subscriptions... ⇲

Wellsite Navigator prompts for payment despite subscription

Fix: Log out of the app and then log back in. This can refresh your account status and may resolve the issue. If the problem persists, check your... ⇲
 
Glitches issue

Glitches when loading directions

Fix: Try clearing the app's cache or data if the option is available in the app settings. This can help resolve glitches. If the app does not hav... ⇲
 
UI issue

No name on pins when zoomed out

Fix: Check the app settings for a map display option. Some apps allow you to customize what is displayed on the map at different zoom levels. Adj... ⇲
 
Support issue

Delayed response for refund requests

Fix: Keep a record of your refund request, including dates and any correspondence. If you have not received a response, consider sending a follow... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
80.9%

Bad experience
15.8%

Neutral
3.3%

~ from our NLP analysis of 367 combined software ratings.

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 Private Data Wellsite Navigator collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • Identifiers
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. USA Wellsites (Monthly): $14.99 Monthly subscription to USA Wellsites plan
  2. USA Wellsites (Annual): $149.99 Annual subscription to USA Wellsites Plan
  3. Standard Plan for Legacy Users: $14.99 This plan is intended for legacy users.
  4. Permian Frac Sites, Monthly: $9.99 Permian Frac Sites Plan, Monthly
  5. Permian Frac Sites, Annual: $99.99 Permian Frac Sites Plan, Annual