fix problems on OhMD HIPAA Compliant Texting [iphone]

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OhMD HIPAA Compliant Texting
Info:
company: OhMD, Inc.
: https://www.ohmd.com
: www.ohmd.com
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Notifications issue

Delayed message notifications

Fix: 1. Check Notification Settings: Go to Settings > Notifications > OhMD and ensure that notifications are enabled. Set alerts to 'Banners' and... ⇲

Stuck notification badge

Fix: 1. Clear Notifications: Open OhMD and clear any unread messages or notifications. This can sometimes reset the badge count. 2. Restart the... ⇲
 
Security issue

Inconsistent FaceID functionality

Fix: 1. Re-enable FaceID: Go to Settings > Face ID & Passcode, and ensure that OhMD is enabled under 'Use Face ID For'. If it is already enabled,... ⇲
 
Account issue

OhMD HIPAA Compliant Texting does not remember passwords

Fix: 1. Enable Keychain: Go to Settings > Passwords and ensure that 'AutoFill Passwords' is enabled for iCloud Keychain. This allows the app to r... ⇲
 
Network issue

Reconnecting errors

Fix: 1. Check Network Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if that resolves th... ⇲
 
Compatibility issue

Incompatibility with iPad keyboard

Fix: 1. Check Keyboard Settings: Go to Settings > General > Keyboard and ensure that the keyboard settings are configured correctly for the iPad.... ⇲
 
Updates issue

Messages disappearing after updates

Fix: 1. Check App Settings: After an update, check the app settings to ensure that message retention settings are configured correctly. 2. Reins... ⇲

Poor performance during updates

Fix: 1. Ensure Sufficient Storage: Check your device storage by going to Settings > General > iPhone Storage. If storage is low, delete unnecessa... ⇲
 
Installation issue

Requires frequent reinstallation

Fix: 1. Clear Cache: Go to Settings > General > iPhone Storage > OhMD and tap 'Offload App' to clear cache without losing data. Reinstall the app... ⇲
 
Loading issue

OhMD HIPAA Compliant Texting fails to load messages

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if that resolves t... ⇲
 
Support issue

Limited support hours

Fix: 1. Utilize Online Resources: Check the app's FAQ or help section for common issues and solutions. Many problems can be resolved through self... ⇲

Non-responsive customer support

Fix: 1. Use Alternative Support Channels: If email support is slow, check if there are other support channels available, such as live chat or soc... ⇲
 
Messages issue

Inability to send pictures consistently

Fix: 1. Check Permissions: Go to Settings > Privacy > Photos and ensure that OhMD has permission to access your photos. 2. Restart the App: Clos... ⇲
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 what users are saying
Good experience
97.3%

Neutral
1.8%

Bad experience
0.9%

~ from our NLP analysis of 12,417 combined software ratings.

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 Private Data OhMD HIPAA Compliant Texting collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics