fix problems on Rock Identifier [iphone]

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—— Run into issues on Rock Identifier? Get help pending when official support gets back to you!

Rock Identifier: Stone ID
Info:
company: Next Vision Limited
: https://www.rockidentifier.com/
: www.rockidentifier.com
Chat with our AI-based Rock Identifier Support
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Payments issue

High subscription cost

Fix: Evaluate the features you need most and consider whether a monthly subscription is worth it for you. If you only need the app for a short pe... ⇲

Limited access to premium features without subscription

Fix: Make the most of the free features available in the app. Familiarize yourself with all the functionalities you can access without a subscrip... ⇲
 
Camera issue

Inaccurate identification in certain lighting conditions

Fix: Ensure you are taking photos in well-lit environments. Natural light is often best, so try to take pictures outdoors during the day. Avoid s... ⇲
 
Customization issue

No option for manual input of rock names

Fix: Keep a personal log or journal where you can manually input and track the names of rocks you identify. This can serve as a reference for fut... ⇲

No option to add personal notes to identified stones

Fix: Use a separate note-taking app to jot down personal notes about each identified stone, including its characteristics and any observations yo... ⇲
 
Support issue

Lack of community features for user interaction

Fix: Join online rock and mineral identification forums or social media groups where you can share your findings and interact with other enthusia... ⇲
 
Downloads issue

Inability to download or print inventory

Fix: Take screenshots of your identified rocks and save them to your device. You can then print these images or compile them into a document for... ⇲
 
Notifications issue

No warning for potentially toxic stones

Fix: Research common toxic stones and their characteristics online. Create a reference guide for yourself to consult when identifying rocks, espe... ⇲
 
Updates issue

Updates have reduced functionality

Fix: Check the app's settings to see if there are options to revert to previous features or adjust settings that may have changed with the update... ⇲
 
Ads issue

Rock Identifier promotes premium subscription excessively

Fix: If the promotions are distracting, consider using the app in airplane mode to limit notifications and ads while you identify rocks. OR Fo... ⇲
 
Bugs issue

Limited identification accuracy for obscure stones

Fix: When identifying obscure stones, take detailed photos that capture unique features such as texture, color variations, and any distinctive ma... ⇲
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 what users are saying
Good experience
91.8%

Bad experience
5.1%

Neutral
3.1%

~ from our NLP analysis of 49,672 combined software ratings.

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Minerals Center

 Private Data Rock Identifier collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Rock Identifier Premium: $29.99 6000+ types - Unlimited IDs, expert advice
  2. Rock Identifier Premium: $29.99 Unlock all Premium features
  3. Rock Identifier Premium: $39.99 Unlock all Premium features
  4. Rock Identifier Premium: $29.99 Unlock all Premium features
  5. Rock Identifier Premium: $2.99 Unlock all Premium features
  6. Rock Identifier Premium: $5.99 Unlock all Premium features
  7. Rock Identifier Premium: $39.99 Unlock all Premium features
  8. Rock Identifier Premium: $49.99 Unlock all Premium features
  9. No Ads: $0.99 Ad-free experience for 30 days
  10. Rock Unlock Fulltext: $1.99 Rock Unlock Fulltext