fix problems on Scanoma [iphone]

—— Run into issues on Scanoma? Get help pending when official support gets back to you!

scanoma - mole check

Info:

company: Scanoma Pty Ltd

: https://www.scanoma.com

: www.scanoma.com

Chat with our AI-based scanoma Support

🛠️ Common scanoma Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Camera focus issues

Fix: Ensure that your iPhone camera lens is clean. Use a microfiber cloth to gently wipe the lens before taking pictures. This can significantly... ⇲

Inconclusive AI results

Fix: If the AI results are inconclusive, try retaking the images under better lighting conditions. Natural light is often best for capturing deta... ⇲

Payments issue

High cost for follow-up

Fix: Check if the app offers any subscription plans or bundled services that might reduce the cost of follow-ups. Sometimes, committing to a long... ⇲

Lack of upfront pricing disclosure

Fix: Before using the app, review any available FAQs or user guides that may provide insights into pricing. This can help you understand potentia... ⇲

Payment processing problems

Fix: Ensure that your payment method is valid and has sufficient funds. Check your bank or credit card statements for any issues that may prevent... ⇲

Requires payment for initial doctor consultation

Fix: Look for promotional offers or discounts that may be available for first-time users. Some services offer reduced rates for initial consultat... ⇲

Freezing issue

scanoma freezes during login

Fix: Force close the app and restart it. On iPhone, swipe up from the bottom of the screen (or double-click the home button) to view open apps, t... ⇲

Bugs issue

Limited accuracy of AI predictions

Fix: If you find the AI predictions to be inaccurate, consider supplementing the app's findings with a consultation from a healthcare professiona... ⇲

scanoma may cause unnecessary anxiety

Fix: Limit your use of the app to specific intervals rather than checking it frequently. This can help reduce anxiety related to constant monitor... ⇲

Camera issue