fix problems on Busly [iphone]

—— Run into issues on Busly? Get help pending when official support gets back to you!

Busly - SF Muni, WMATA, MBTA

Info:

company: Alex Perez

: https://busly.app/support

: busly.app

Chat with our AI-based Busly Support

🛠️ Common Busly Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Limited color differentiation for bus lines

Fix: Check the app settings to see if there are options to customize the color scheme. Some apps allow users to change themes or colors for bette... ⇲

Lacks favorites feature

Fix: Create a note on your phone or use a note-taking app to keep track of your frequently used routes and stops. This way, you can quickly refer... ⇲

UI issue

Cumbersome route selection process

Fix: Familiarize yourself with the app's interface by exploring all available options. Sometimes, there are shortcuts or hidden features that can... ⇲

No direction of travel indicated

Fix: When selecting a route, look for any options that allow you to specify your direction of travel. Some apps may have a toggle or dropdown men... ⇲

Bugs issue

Stops listed out of order

Fix: Try refreshing the app or restarting your device to see if this resolves the issue. Sometimes, a simple refresh can correct the order in whi... ⇲

Inaccurate bus location tracking

Fix: Check your device's location settings to ensure that GPS is enabled and that the Busly app has permission to access your location. Go to Set... ⇲

Missing key stops

Fix: Cross-reference the bus schedule with a reliable transit website or app to identify any missing stops. This can help you plan your route mor... ⇲

Incomplete map for certain areas

Fix: Use an alternative mapping service (like Google Maps or Apple Maps) to supplement the information provided by Busly. This can help you navig... ⇲

Only provides arrival times for one direction

Fix: Check if there is an option to toggle between directions in the app. Sometimes, this feature is not immediately visible and may require expl... ⇲

Loading issue

Long loading and calibration time

Fix: Ensure that your device has a stable internet connection. If you are on a mobile network, try switching to Wi-Fi or vice versa to see if loa... ⇲

Support issue

Lacks tutorial or explanation of symbols

Fix: Look for a help or FAQ section within the app that may provide explanations for symbols and features. This can often be found in the setting... ⇲