fix problems on Jigsawscapes [iphone]

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—— Run into issues on Jigsawscapes? Get help pending when official support gets back to you!

Jigsawscapes® - Jigsaw Puzzles
Info:
company: Oakever Games
: https://oakevergames.com/
: oakevergames.com
Chat with our AI-based Jigsawscapes Support
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UI issue

Large puzzle pieces take up too much screen space

Fix: Explore the app settings to see if there is an option to adjust the size of the puzzle pieces. If not, try zooming out on your device's scre... ⇲

Difficulty in selecting and moving pieces accurately

Fix: Adjust the sensitivity settings in the app if available. This can help improve the accuracy of piece selection and movement. OR Try using... ⇲
 
Ads issue

Ads appear too frequently

Fix: Check if there is an option in the settings to reduce the frequency of ads or to switch to a less intrusive ad format. If not, consider usin... ⇲

No option to remove ads with a one-time fee

Fix: Check the app settings for any subscription options that may allow ad removal. If there are none, consider using the app in airplane mode to... ⇲

Graphic ads are inappropriate

Fix: Use the app during times when you can tolerate ads, or consider using airplane mode to avoid ads altogether. OR If the ads are particular... ⇲
 
Freezing issue

Progress not saved if app freezes

Fix: Make it a habit to save your progress manually before exiting the app. Look for a save option in the menu to ensure your work is not lost.... ⇲
 
Syncing issue

Sync issues between devices

Fix: Ensure that you are logged into the same account on both devices. Check your internet connection on both devices to ensure they are stable a... ⇲

Loss of points when syncing between devices

Fix: Ensure that both devices are connected to a stable internet connection when syncing to minimize data loss. OR Try logging out and back in... ⇲
 
Screen issue

Black screen appears during puzzles

Fix: Force close the app and restart it. This can help clear any temporary glitches causing the black screen. OR Check for updates in the App... ⇲
 
Updates issue

Inconsistent features after updates

Fix: Review the update notes in the App Store to understand what changes have been made. Sometimes features are temporarily removed or altered du... ⇲
 
Gameplay issue

Hints provided too frequently

Fix: Check the app settings to see if there is an option to adjust the frequency of hints. If not, try to play without using hints to improve you... ⇲
 
Customization issue

Limited options for background colors

Fix: Explore the app settings to see if there are any hidden options for customizing background colors. If not, consider using a photo editing ap... ⇲

No ability to hide completed puzzles

Fix: Check the app settings for any options related to puzzle management. If there are none, consider creating a separate folder or list to track... ⇲
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 what users are saying
Good experience
94.2%

Neutral
3.9%

Bad experience
2.0%

~ from our NLP analysis of 238,680 combined software ratings.

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 Private Data Jigsawscapes collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Jigsawscapes Plus weekly: $6.99 Jigsawscapes Plus weekly
  2. Jigsawscapes Plus monthly: $12.99 Jigsawscapes Plus monthly
  3. Jigsawscapes Plus yearly: $69.99 Jigsawscapes Plus yearly