—— Run into issues on Gemsouls? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to mobile data or vice versa. Restart your router... ⇲
Fix: Try resetting the character settings. Go to the app settings and look for an option to reset or recalibrate your character. This may help in... ⇲
Fix: Ensure that you are logged into your account consistently. If you switch accounts or devices, the character may not retain memory of past co... ⇲
Fix: Provide feedback to the character by correcting them during conversations. This can help the AI learn and improve its responses over time.... ⇲
Fix: If the character changes topics unexpectedly, try steering the conversation back by asking direct questions related to the previous topic.... ⇲
Fix: Check the character settings to see if there is an option to set or correct the name and gender. Make sure these settings are configured cor... ⇲
Fix: Engage with the character using clear and direct language. This can help the AI understand your intent better and respond appropriately. O... ⇲
Fix: Check if there is a memory feature in the app settings that can be enabled. Some apps have options to save conversation history or memory se... ⇲
Fix: Force close the app and restart it. On iPhone, swipe up from the bottom of the screen (or double-click the home button) to see all open apps... ⇲
Fix: Check the app's settings for any options related to message limits. Some apps allow you to adjust settings for message capacity or may have... ⇲
Fix: Restart the app to see if the glitches persist. This can often resolve temporary issues with character interactions. OR Check for updates... ⇲
Fix: Review the app's privacy settings. Go to the settings menu and look for options related to account privacy. Adjust these settings to enhance... ⇲
Fix: Check the app's FAQ or help section for common issues and solutions. Many times, users can find answers without needing to contact support.... ⇲
Fix: Ensure that you have the latest version of the app installed, as updates often include new features and bug fixes. Check the App Store for u... ⇲
Fix: Review the app's pricing structure in the settings or store section. Look for any subscription options that may offer extended use at a bett... ⇲
Fix: Ensure that all devices are running the latest version of the app. Check for updates in the App Store on each device. OR Try logging out... ⇲
Fix: Explore the app's settings or character creation options to see if there are any unlockable characters or customization features available.... ⇲
Fix: Review the app's help section or tutorials for guidance on using story creation features. Familiarizing yourself with the tools can clarify... ⇲