fix problems on CLUB4 App [iphone]

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—— Run into issues on CLUB4 App? Get help pending when official support gets back to you!

CLUB4 App
Info:
company: Club Holdings I, LLC
: https://help.abcfitness.com/
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Payments issue
App does not update payment methods

Fix: 1. Go to the payment settings in the app and ensure you are entering the correct payment information. 2. Check if there are any restrictions... »»
Inability to switch between payment methods

Fix: 1. Navigate to the payment settings and ensure you have multiple payment methods saved. 2. If you cannot switch, try logging out and back in... »»
App charged credit card twice

Fix: 1. Check your transaction history in the app to confirm the charges. 2. If you see duplicate charges, take a screenshot for your records.... »»
 
UI issue
Membership barcode not visible

Fix: 1. Ensure you are logged into your account and that your membership is active. 2. Try refreshing the app by pulling down on the screen to re... »»
Clunky interface

Fix: 1. Familiarize yourself with the app's layout by exploring each section. 2. Check for any available tutorials or help sections within the ap... »»
App does not show entrance code

Fix: 1. Ensure you are logged in and that your membership is active. 2. Try refreshing the app by pulling down on the screen. OR 1. If the ent... »»
App is glitchy and user-unfriendly

Fix: 1. Ensure the app is updated to the latest version. 2. Restart your iPhone to clear any temporary glitches. OR 1. If the app continues to... »»
 
Security issue
App fails to store password

Fix: 1. Ensure that you have enabled the 'Remember Me' option when logging in. 2. Check your device settings to ensure that the app has permissio... »»
 
Updates issue
Cannot sign up for classes after update

Fix: 1. Check if the app has any new permissions that need to be granted after the update. 2. Restart the app and try signing up again. OR 1.... »»
 
Notifications issue
App suggests membership card too frequently

Fix: 1. Check the app settings to see if there is an option to disable notifications for the membership card. 2. Review your notification setting... »»
 
Messages issue
Inability to text trainer through app

Fix: 1. Check if the app has the necessary permissions to access your contacts or messaging features. 2. Ensure you are logged into your account... »»
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 what users are saying
Good experience
97.8%

Bad experience
1.3%

Neutral
1.0%

~ from our NLP analysis of 2,198 combined software ratings.

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 Private Data CLUB4 App collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics