fix problems on Video Up! Video Editor & Maker [iphone]

—— Run into issues on Video Up! Video Editor & Maker? Get help pending when official support gets back to you!

Video Up! Video Editor & Maker

Info:

company: Video editor & maker app

: https://video-up.app/

: video-up.app

Chat with our AI-based Video Up! Video Editor & Maker Support

🛠️ Common Video Up! Video Editor & Maker Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

app crashes frequently

Fix: 1. Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates. 2... ⇲

18% of users had this problem

no fade in/out for music

Fix: 1. Check the audio editing options within the app to see if there are any settings for audio transitions. 2. If the app lacks this feature,... ⇲

18% of users had this problem

Support issue

lack of customer support

Fix: 1. Check the app for any help or FAQ sections that may provide answers to common issues. 2. Look for user forums or community support group... ⇲

Audio issue

audio issues with video playback

Fix: 1. Check the volume settings on your iPhone. Make sure the mute switch is off and the volume is turned up. 2. Restart the app to see if the... ⇲

Syncing issue

inability to import from certain albums

Fix: 1. Check the privacy settings on your iPhone. Go to Settings > Privacy > Photos and ensure that Video Up! has access to all photos and album... ⇲

UI issue

difficulty navigating music library

Fix: 1. Familiarize yourself with the layout of the music library. Spend a few minutes exploring the different sections and options available. 2... ⇲

confusing user interface for beginners

Fix: 1. Spend some time exploring the app's features and layout. Familiarize yourself with the icons and menus. 2. Look for tutorial videos or g... ⇲

Payments issue

misleading subscription pricing

Fix: 1. Review the subscription details in the app. Go to Settings or Account within the app to see the pricing structure. 2. Take screenshots o... ⇲

Glitches issue

glitches when adding video clips

Fix: 1. Ensure that the video clips you are trying to add are in a compatible format. Check the app's documentation for supported formats. 2. Re... ⇲

Customization issue

text size cannot be adjusted

Fix: 1. Check the text settings within the app. Look for any options related to font size or style. 2. If no options are available, consider usi... ⇲

Downloads issue

videos not saving to device

Fix: 1. Ensure that you have enough storage space on your device. Go to Settings > General > iPhone Storage to check available space. 2. Check t... ⇲

Bugs issue

missing features advertised

Fix: 1. Review the app's update history in the App Store to see if the features have been added in recent updates. 2. Check the app's official w... ⇲

Video issue

inability to mask backgrounds

Fix: 1. Check if there are any updates to the app that may have added this feature. 2. Look for tutorials or guides within the app that may expl... ⇲

Freezing issue

app freezes during use

Fix: 1. Close other applications running in the background to free up resources. 2. Restart your iPhone to clear any temporary glitches that may... ⇲

Loading issue

inconsistent video loading

Fix: 1. Check your internet connection if you are loading videos from the cloud. Ensure you have a stable connection. 2. Restart the app and try... ⇲

Search issue

no search feature for music tracks

Fix: 1. Browse through the music library manually to find tracks. Familiarize yourself with the layout to make navigation easier. 2. Create play... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

90.1%

Bad experience

6.9%

Neutral

3.0%

~ from our NLP analysis of 32,131 combined software ratings.

Switch to these Alternatives:

Presets for Lightroom - FLT

AI Background Eraser & Editor

Screen Mirroring ◦ TV Caster

Body & Face Editor App

Subcap: AI Captions for Videos

Reel Maker

Background Eraser: Edit Photos

Blur Background - Photo Editor

Boomerang - Video Maker

Pic Grid: Picture Layout Maker

Private Data Video Up! Video Editor & Maker collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- User Content

Cost of Subscriptions

Video maker: $9.99 All features for 1 week
Video maker: $6.99 All features for 1 week
Video editor with effects: $9.99 All features for 1 week
Movie maker: $35.99 All features for 1 year
Video creator: $2.99 One week access to premium features
Video editor for iPhone: $9.99 One month access to premium features
Video editor: $69.99 One year access to premium features
Video editor: $49.99 1 year access to all premium features
Slideshow Maker: $44.99 One year acces to all features
Video editor with music: $29.99 Six months access to premium features