fix problems on Will Hero [iphone]

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—— Run into issues on Will Hero? Get help pending when official support gets back to you!

Will Hero - New Journey
Info:
company: ZPLAY (HK) TECHNOLOGY CO., LIMITED
: https://www.zplay.com
: www.zplay.com
Chat with our AI-based Will Hero Support
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Ads issue

Excessive advertisements

Fix: Look for an option in the game settings to reduce or disable ads. Some games offer a paid version or an in-app purchase to remove ads. Check... ⇲

Ads interrupting gameplay

Fix: Similar to the previous issue, check the game settings for an option to disable ads or purchase an ad-free version. This can significantly e... ⇲
 
Account issue

Account synchronization issues

Fix: Ensure you are logged into the same account on all devices. Go to the game settings and check your account status. If you are not logged in,... ⇲
 
Updates issue

Loss of purchased items after update

Fix: Check if the items are still in your account. Go to the in-game store and look for a 'Restore Purchases' option. This can help recover lost... ⇲
 
Gameplay issue

Hidden dimensions inaccessible

Fix: Ensure you have completed all necessary prerequisites to access hidden dimensions. Check the game’s guide or help section for any requiremen... ⇲

Difficulty in moving backwards

Fix: Check the control settings in the game. Sometimes, controls can be customized, and you may need to adjust them to enable backward movement.... ⇲

Lack of multiplayer feature

Fix: Check the game settings to see if there is an option to enable multiplayer or connect with friends. Some games may have hidden multiplayer f... ⇲

Unclear instructions for hidden features

Fix: Look for community guides or forums where players share tips and tricks. Often, other players will have documented hidden features and how t... ⇲
 
Glitches issue

Unintentional glitches affecting gameplay

Fix: Keep the game updated to the latest version, as developers often fix glitches in updates. Check the App Store for any available updates. O... ⇲
 
Privacy issue

Old app prompts for real name and ID

Fix: Check if there is an option to skip or bypass this prompt in the settings. If not, try to enter a placeholder name if the app allows it, as... ⇲
 
Bugs issue

Inconsistent game mechanics

Fix: Review the game’s tutorial or help section to ensure you understand the mechanics. Sometimes, mechanics can change with updates, and the gam... ⇲

Random bugs causing character deaths

Fix: Keep the game updated to the latest version, as developers often fix bugs in updates. Check the App Store for any available updates. OR I... ⇲

Disappearance of game content

Fix: Check for any updates or announcements from the game developers regarding content changes. Sometimes, content may be temporarily removed for... ⇲
 
Freezing issue

Game freezing during loading

Fix: Try clearing the app cache. On iOS, you can do this by uninstalling and reinstalling the app, which can help clear any corrupted data causin... ⇲
 
Customization issue

No option to change data during tutorial

Fix: If you are stuck in the tutorial, try to complete it as best as you can. Once completed, check the settings for options to change your data... ⇲
 
Payments issue

Difficulty in upgrading skins without payment

Fix: Check if there are alternative ways to earn in-game currency or items through gameplay. Some games offer daily rewards or challenges that ca... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
93.3%

Bad experience
4.1%

Neutral
2.6%

~ from our NLP analysis of 5,092 combined software ratings.

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 Private Data Will Hero collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Knight's Order Membership: $3.99 Knight's order membership reward
  2. Limited Time Offer: $0.99 Tap to get a Limited Time Offer
  3. No Ads: $3.99 Purchase this item to remove interstitial ads
  4. 80 Crowns: $0.99 Tap to get 80 Crowns.
  5. Helmet Upgrade: $0.99 Purchase to upgrade your helmet
  6. Unicorn: $0.99 Tap to get a Unicorn Helm
  7. 1000 Crowns: $9.99 Tap to get “1000 Crowns”.
  8. Ghost Reaper: $0.99 Purchase to get Ghost Reaper helmet
  9. 500 Crowns: $4.99 Tap to get 500 Crowns.
  10. Piggy Bank: $2.99 Tap to get a Piggy Bank Armor