Fix Y-Disk errors on iphone

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23 problems reported in the past 24 hours

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Loading
App takes a long time to load

🛠️ 1. Clear the app cache: Go to your iPhone's Settings > General > iPhone Storage. Find Y-Disk and tap... show fix »
 
Uploads
Inaccurate date for uploaded videos

🛠️ 1. Check your device's date and time settings: Go to Settings > General > Date & Time. Ensure 'Set A... show fix »
 
Video
Poor video clarity after upload

🛠️ 1. Check upload settings: Ensure that you are uploading videos in the highest quality available. Loo... show fix »
 
UI
Small print in instruction manual

🛠️ 1. Zoom in on the manual: Use the pinch-to-zoom gesture on your iPhone to enlarge the text for bette... show fix »
Difficult to select multiple files

🛠️ 1. Use the 'Select All' option: If available, use the 'Select All' feature to quickly select multipl... show fix »
Unclear user interface

🛠️ 1. Explore the app: Spend some time navigating through Y-Disk to familiarize yourself with its layou... show fix »
 
Compatibility
Requires multiple apps for different USB drives

🛠️ 1. Check for app updates: Ensure that Y-Disk is updated to the latest version, as updates may consol... show fix »
Limited file recognition by iOS

🛠️ 1. Convert files to compatible formats: Use a file conversion app to change unsupported file types t... show fix »
App does not function with certain phone cases

🛠️ 1. Remove the case: Temporarily remove the phone case while using Y-Disk to see if that resolves the... show fix »
App does not support certain file formats

🛠️ 1. Convert files to supported formats: Use a file conversion app to change unsupported files into fo... show fix »
 
Network
Device loses connection frequently

🛠️ 1. Check USB connection: Ensure that the USB drive is properly connected to your iPhone. Try unplugg... show fix »
Limited functionality without internet access

🛠️ 1. Download necessary files: Before going offline, download any files you may need to access later w... show fix »
 
Backup
Inconsistent backup success rate

🛠️ 1. Check storage space: Ensure that you have enough storage space on your iPhone and the USB drive f... show fix »
 
Syncing
Metadata loss during transfer

🛠️ 1. Use a different transfer method: Instead of using Y-Disk, try transferring files directly through... show fix »
 
Screen
App requires constant screen on

🛠️ 1. Adjust auto-lock settings: Go to Settings > Display & Brightness > Auto-Lock and set it to 'Never... show fix »
 
Privacy
Privacy concerns regarding data access

🛠️ 1. Review app permissions: Go to Settings > Privacy > Y-Disk and check what permissions are granted.... show fix »
 
Slow
Slow performance with large data sets

🛠️ 1. Break down data sets: Instead of uploading or transferring large sets of files at once, try break... show fix »
 
Crashes
App crashes or fails to recognize drive

🛠️ 1. Restart the app: Close Y-Disk completely and reopen it to see if it recognizes the drive after a... show fix »
 
Customization
No option to select files by date

🛠️ 1. Sort files manually: If the app allows, manually sort files by date after uploading them to keep... show fix »
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 Contact Support
Developer:
Shenzhen Dianzhui Culture Technology Co., Ltd.
Email:
  http://www.udubeauty.com/
Terms/Privacy:
⚔️ http://www.udubeauty.com/
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 Private Data Y-Disk collects from your iPhone
  1. Data Not Collected: The developer does not collect any data from this app.

 Breakdown of Software Ratings
Negative experience
73.1%

Positive experience
20.4%

Neutral
6.6%

~ from our NLP analysis of 1,552 combined software ratings.