fix problems on Mahjong Club [iphone]

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—— Run into issues on Mahjong Club? Get help pending when official support gets back to you!

Mahjong Club - Solitaire Game
Info:
company: GamoVation
: https://www.gamovation.com/#block-contact
: www.gamovation.com
Chat with our AI-based Mahjong Club Support
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Ads issue

Excessive ads interrupt gameplay

Fix: 1. Check if there is an option to purchase an ad-free version of the game in the settings or store section of the app. 2. Try playing the g... ⇲

Game hangs on ads

Fix: 1. Ensure your internet connection is stable. Switch between Wi-Fi and cellular data to see if the issue persists. 2. Clear the app's cache... ⇲
 
Screen issue

Screen blinks out or kicks out during gameplay

Fix: 1. Check for any available updates for both the iOS and the Mahjong Club app. Go to Settings > General > Software Update for iOS and the App... ⇲
 
Gameplay issue

Tournament results delayed

Fix: 1. Check your internet connection to ensure it is stable. A poor connection can delay updates. 2. Refresh the tournament page by pulling do... ⇲

Inability to use earned shuffles

Fix: 1. Ensure you are following the correct procedure to use shuffles. Check the in-game instructions or help section for guidance. 2. Restart... ⇲

Inconsistent availability of game features

Fix: 1. Check for updates to the app, as new features may be added or existing ones fixed in updates. 2. Review the gameā€™s official website or c... ⇲
 
Audio issue

Sound issues with ads

Fix: 1. Check the sound settings on your iPhone. Go to Settings > Sounds & Haptics and ensure the volume is turned up. 2. Check the in-game soun... ⇲
 
Messages issue

Limited chat system

Fix: 1. Explore the settings within the app to see if there are options to enable or expand chat features. 2. Use alternative communication meth... ⇲
 
Compatibility issue

Anti-Apple user bias

Fix: 1. Ensure you are using the latest version of the app, as updates may address compatibility issues. 2. Check if there are specific settings... ⇲
 
Bugs issue

Pop-up errors during gameplay

Fix: 1. Restart the app to see if the error persists. 2. Clear the app's cache by going to Settings > General > iPhone Storage, find Mahjong Clu... ⇲

Loss of rewards and progress

Fix: 1. Ensure you are logged into your account properly. Sometimes, logging out and back in can restore lost progress. 2. Check if there is a b... ⇲
 
Freezing issue

Frequent freezing of the game

Fix: 1. Close other apps running in the background to free up memory. 2. Restart your iPhone to refresh the system and clear temporary glitches.... ⇲
 
Storage issue

Storage alerts despite sufficient space

Fix: 1. Restart your iPhone to refresh the system and clear any temporary glitches. 2. Go to Settings > General > iPhone Storage and check if th... ⇲
 
Slow issue

Gameplay slowed by unnecessary animations

Fix: 1. Check the game settings for an option to reduce or disable animations. 2. Restart the app to see if performance improves. 3. Close othe... ⇲
 
Support issue

Lack of responsive customer support

Fix: 1. Check the app for any FAQ or help section that may provide answers to common issues. 2. Engage with the community through forums or soci... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
99.0%

Bad experience
0.6%

Neutral
0.4%

~ from our NLP analysis of 136,648 combined software ratings.

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 Private Data Mahjong Club collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. Piggy Bank: $2.99 Buy a Piggy Bank
  2. Small Thunder Bundle: $1.99 Buy a Small Thunder Bundle
  3. Large Thunder Bundle: $9.99 Buy a Large Thunder Bundle
  4. Mahjong Pass: $4.99 Buy a Mahjong Pass
  5. Tournament Lightning Bolts: $4.99 Buy Tournament Lightning Bolts
  6. Tournament Lightning Bolts: $19.99 Buy Tournament Lightning Bolts
  7. Super Pack: $5.99 Buy a Super Pack
  8. Remove Ads: $5.99 Remove Ads in the game
  9. Starter Pack: $1.99 Buy a Starter Pack
  10. Huge Thunder Bundle: $39.99 Buy a Huge Thunder Bundle