fix problems on PAK IDENTITY [iphone]

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PAK IDENTITY
Info:
company: National Database and Registration Authority (NADRA)
: https://id.nadra.gov.pk/
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Security issue

Fingerprint scanning fails

Fix: 1. Clean the fingerprint sensor: Ensure your finger and the sensor are clean and dry. 2. Re-register fingerprints: Go to Settings > Touch I... ⇲

Biometric verification issues

Fix: 1. Re-register biometrics: Go to Settings > Touch ID & Passcode, delete existing fingerprints, and re-add them carefully. 2. Ensure proper... ⇲
 
Camera issue

Photo feature only allows front camera

Fix: 1. Check app settings: Look for any settings within the app that may allow you to switch to the rear camera. 2. Use a different app: If the... ⇲
 
Uploads issue

Cannot upload pre-captured photos

Fix: 1. Check app permissions: Go to Settings > Privacy > Photos and ensure PAK IDENTITY has permission to access your photo library. 2. Use the... ⇲
 
Freezing issue

Application process resets

Fix: 1. Save progress frequently: If the app allows, save your progress at each step to avoid losing information. 2. Check for app updates: Ensu... ⇲
 
Network issue

Network instability errors

Fix: 1. Switch networks: If you are on Wi-Fi, try switching to mobile data or vice versa to see if the issue persists. 2. Restart your router: I... ⇲

Timeout errors during submission

Fix: 1. Ensure a stable connection: Check your internet connection before submitting. Switch to a stronger network if necessary. 2. Try submitti... ⇲
 
Customization issue

Inability to modify existing applications

Fix: 1. Review app guidelines: Check if there are specific rules about modifying applications within the app's help section. 2. Start a new appl... ⇲
 
Login issue

PAK IDENTITY logs out frequently

Fix: 1. Check for app updates: Ensure you are using the latest version of the app, as updates may resolve logout issues. 2. Clear app cache: Go... ⇲
 
Screen issue

Blank white screen on login

Fix: 1. Restart the app: Close the app completely and reopen it to see if the issue resolves. 2. Clear app cache: Offload the app from iPhone St... ⇲
 
Updates issue

No updates on application status

Fix: 1. Check notifications: Ensure that notifications are enabled for the app to receive updates. 2. Refresh the app: Pull down on the main scr... ⇲

Missing features from previous version

Fix: 1. Explore app settings: Check if the features are hidden in the settings or under different menus. 2. Review update notes: Look for any re... ⇲

No option to update information without reprinting

Fix: 1. Check app settings: Look for any settings that may allow you to update information without reprinting. 2. Document changes: Keep a recor... ⇲
 
UI issue

Inconsistent user interface

Fix: 1. Restart the app: Close and reopen the app to see if the interface stabilizes. 2. Check for updates: Ensure you are using the latest vers... ⇲
 
Crashes issue

Crashes during fingerprint acquisition

Fix: 1. Restart the app: Close the app completely and reopen it to see if the issue persists. 2. Clear app cache: Offload the app from iPhone St... ⇲
 
Support issue

Lack of customer support

Fix: 1. Use in-app help: Check if the app has a help or FAQ section that can assist with common issues. 2. Search online: Look for user forums o... ⇲
 
Syncing issue

PAK IDENTITY does not synchronize fingerprints

Fix: 1. Ensure proper registration: Make sure fingerprints are registered correctly in the app. 2. Restart the app: Close and reopen the app to... ⇲
 
Bugs issue

Error messages are unclear

Fix: 1. Take a screenshot: Capture the error message and search online for similar issues or solutions. 2. Document errors: Keep a record of the... ⇲
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 what users are saying
Bad experience
85.7%

Good experience
13.0%

Neutral
1.2%

~ from our NLP analysis of 322 combined software ratings.

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 Private Data PAK IDENTITY collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content