fix problems on Duet [iphone]

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—— Run into issues on Duet? Get help pending when official support gets back to you!

Duet - Date & Meet New Friends
Info:
company: WINK TECH LIMITED
: https://duetapp.net/
: duetapp.net
Chat with our AI-based Duet Support
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Settings issue

Age and distance filters do not work properly

Fix: Revisit your profile settings and ensure that your age and distance preferences are correctly set. Sometimes, re-entering these settings can... ⇲

Users are matched with profiles outside of set preferences

Fix: Double-check your matching preferences in the app settings. Make sure that all filters are correctly set to your desired criteria. OR Log... ⇲
 
Account issue

High number of inactive or fake profiles

Fix: Regularly report any profiles that appear to be fake or inactive. Use the reporting feature in the app to help improve the user experience f... ⇲

Users receive many likes but no responses

Fix: Consider sending a personalized message to users who have liked your profile. A unique message can increase the likelihood of receiving a re... ⇲

Lack of genuine user engagement

Fix: Engage actively with users who show interest in your profile. A proactive approach can help foster genuine connections. OR Participate in... ⇲

Inconsistent profile verification process

Fix: Verify your own profile thoroughly to ensure it meets any verification criteria. This can sometimes encourage others to do the same. OR R... ⇲

Limited user base in certain areas

Fix: Expand your search radius in the app settings to include users from nearby areas, which may increase your chances of finding matches. OR... ⇲
 
UI issue

Blind date feature is difficult to access

Fix: Look for tutorials or guides within the app that explain how to use the blind date feature. Sometimes, there are hidden menus or steps that... ⇲

User interface is confusing and not streamlined

Fix: Take some time to explore the app thoroughly. Familiarize yourself with the layout and features, which can help you navigate more easily ove... ⇲

Overall user experience feels outdated

Fix: Provide feedback through the app's feedback feature to express your thoughts on the user experience. While you won't be contacting developer... ⇲

Duet does not provide clear distance information

Fix: Check the app settings to see if there is an option to display distance in miles or kilometers, depending on your preference. OR Use exte... ⇲
 
Loading issue

Duet is laggy and has loading issues

Fix: Clear the app cache by going to your iPhone settings, selecting the app, and choosing to clear cache or data if available. This can help imp... ⇲
 
Notifications issue

Notifications are misleading and frequent

Fix: Adjust your notification settings within the app. Go to settings and customize which notifications you want to receive to reduce the frequen... ⇲
 
Messages issue

Limited options for messaging without premium

Fix: Utilize any free messaging options available, such as sending likes or comments on profiles, to engage with users without needing a premium... ⇲
 
Audio issue

Duet shuts off music during use

Fix: Check the app settings to see if there is an option to allow background music while using the app. Some apps have settings that control audi... ⇲
 
Bugs issue

Frequent bugs with unmatching and blocking

Fix: Try uninstalling and reinstalling the app. This can often resolve bugs and glitches that may be causing issues with unmatching and blocking... ⇲
 
Payments issue

High subscription cost for basic features

Fix: Evaluate the features you truly need and consider whether the free version meets your requirements. Sometimes, the free version can be suffi... ⇲

Exploitative paywall model for messaging

Fix: Utilize any free messaging options available, such as sending likes or comments on profiles, to engage with users without needing a premium... ⇲
 
Compatibility issue

Blind date matches often come from far away locations

Fix: Adjust your distance settings specifically for the blind date feature if the app allows for separate preferences for this function. OR En... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
65.3%

Bad experience
30.1%

Neutral
4.6%

~ from our NLP analysis of 2,919 combined software ratings.

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 Private Data Duet collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. Premium 1 week: $12.99 Premium 1 week
  2. Premium 1 month: $24.99 Premium 1 month
  3. Premium 3 months: $49.99 Premium 3 months
  4. 1 Turbo: $4.99 1 Turbo
  5. 5 Crushes: $9.99 5 Crushes
  6. Supreme 1 week: $29.99 Supreme 1 week
  7. Supreme 1 Month : $59.99 Supreme 1 Month
  8. 5 Turbo: $19.99 5 Turbo
  9. Premium 1 year: $149.99 Premium 1 year
  10. Supreme 3 Months: $119.99 Supreme 3 Months