fix problems on Mammotion [iphone]

—— Run into issues on Mammotion? Get help pending when official support gets back to you!

Mammotion

Info:

company: 深圳库犸动力科技有限公司

: https://mammotion.com/

Chat with our AI-based Mammotion Support

🛠️ Common Mammotion Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Bluetooth connection issues

Fix: 1. Ensure Bluetooth is enabled on your iPhone by going to Settings > Bluetooth and toggling it on. 2. Restart both your iPhone and the devic... ⇲

Mammotion forgets settings

Fix: 1. Ensure that you are saving your settings properly within the app. After making changes, look for a 'Save' or 'Apply' button and confirm t... ⇲

Settings issue

Incorrect task settings displayed

Fix: 1. Double-check the task settings by navigating to the task management section of the app. Ensure that all parameters are set correctly. 2.... ⇲

No ability to set restricted hours

Fix: 1. Check the app settings for any scheduling options that may allow you to set restricted hours. 2. If this feature is not available, consid... ⇲

No ability to specify recharge percentage before continuing

Fix: 1. Check the app settings for any options related to battery management or recharge settings. 2. If this feature is not available, consider... ⇲

UI issue

Time to complete jobs only in minutes

Fix: 1. Check if there is an option in the app settings to change the time display format. Look for settings related to time or job duration. 2.... ⇲

Poor user experience

Fix: 1. Familiarize yourself with the app's features by reviewing any available tutorials or help sections within the app. 2. Customize the app s... ⇲

Clunky interface

Fix: 1. Familiarize yourself with the app layout and features by exploring each section. 2. Customize the interface settings if available to stre... ⇲

Notifications issue

Delayed or no notifications

Fix: 1. Check your notification settings by going to Settings > Notifications > Mammotion and ensure that notifications are enabled. 2. Make sure... ⇲

No pop-up notifications

Fix: 1. Check your notification settings by going to Settings > Notifications > Mammotion and ensure that 'Allow Notifications' is enabled. 2. Ma... ⇲

Network issue

Inability to access Luba status remotely

Fix: 1. Ensure that you are logged into the app with the correct account that has access to Luba. 2. Check your internet connection, as a weak co... ⇲

Loss of GPS signal causes shutdown

Fix: 1. Ensure that your device has a clear line of sight to the sky to maintain GPS signal. 2. Check if there are any settings in the app to adj... ⇲

Frequent re-logins required

Fix: 1. Check if the app has a 'Stay logged in' option during login and ensure it is selected. 2. Clear the app cache by going to Settings > Gene... ⇲

Crashes issue

Mammotion crashes during updates

Fix: 1. Ensure that your iPhone has enough storage space for the update by going to Settings > General > iPhone Storage. 2. Restart your iPhone b... ⇲

Bugs issue

Mapping issues with saved areas

Fix: 1. Check if the app has a mapping feature and ensure you are following the correct steps to save areas. 2. Try recalibrating the map by foll... ⇲

Manual mode malfunctions

Fix: 1. Check the app settings to ensure manual mode is activated correctly. 2. Restart the app and the device to refresh the manual mode functio... ⇲

Inaccurate real-time information

Fix: 1. Ensure that location services are enabled for the app by going to Settings > Privacy > Location Services and selecting Mammotion. 2. Rest... ⇲

Customization issue

No lawn art option

Fix: 1. Check if there are any updates available for the app that may include new features like lawn art. 2. Explore third-party apps that may of... ⇲

Difficulties with task area editing

Fix: 1. Review the app's help section for guidance on how to edit task areas properly. 2. Ensure you are following the correct steps for editing,... ⇲

Updates issue

Firmware update issues

Fix: 1. Ensure your device is fully charged and connected to Wi-Fi before attempting a firmware update. 2. Restart the device and try the update... ⇲

Backup issue

No backup/restore data options

Fix: 1. Regularly export any important data manually if the app allows for data export. 2. Keep a record of your settings and configurations in a... ⇲

Support issue

Limited customer service response

Fix: 1. Check the app for any FAQ or help sections that may provide answers to common issues. 2. Look for community forums or user groups where y... ⇲

Performance issue

Inconsistent app performance

Fix: 1. Ensure that your iPhone is running the latest iOS version by going to Settings > General > Software Update. 2. Clear the app cache by goi... ⇲