fix problems on De Lijn [iphone]

—— Run into issues on De Lijn? Get help pending when official support gets back to you!

De Lijn

Info:

company: De Lijn

: https://www.delijn.be/nl/contact/klantendienst/index.html

: www.delijn.be

Chat with our AI-based De Lijn Support

🛠️ Common De Lijn Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No English option available

Fix: Check if the app has a language setting by going to the app's settings menu. If available, switch to English. If not, consider changing your... ⇲

New UI is not user-friendly

Fix: Familiarize yourself with the new layout by exploring each section of the app. Take notes on where key features are located. If the app has... ⇲

Bugs issue

Estimated arrival times for stops are missing

Fix: Check if there is an option to enable real-time tracking or notifications in the app settings. Sometimes, these features are turned off by d... ⇲

Buses and trams are often late

Fix: Use the app to check the live status of buses and trams before heading out. If the app provides a map view, use it to see the current locati... ⇲

Settings issue

Location settings are missing

Fix: Ensure that location services are enabled for the app. Go to Settings > Privacy & Security > Location Services, find De Lijn, and set it to... ⇲

Syncing issue

Tickets previously purchased were removed

Fix: Check if there is a 'Purchase History' or 'My Tickets' section in the app. Sometimes, previously purchased tickets are stored there but not... ⇲

Crashes issue

De Lijn crashes and fails to open

Fix: Try force-closing the app and reopening it. To do this, swipe up from the bottom of the screen (or double-click the home button on older dev... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.7%

Neutral

5.3%

Bad experience

0.0%

~ from our NLP analysis of 19 combined software ratings.

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9292 reisplanner OV + e-ticket

Private Data De Lijn collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Search History
- Diagnostics