fix problems on KODAK Photo Printer [iphone]

—— Run into issues on KODAK Photo Printer? Get help pending when official support gets back to you!

KODAK Photo Printer

Info:

company: Prinics Co., Ltd

: http://www.kodakphotoprinter.com

: www.kodakphotoprinter.com

Chat with our AI-based KODAK Photo Printer Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

app is buggy

Fix: Ensure that you have the latest version of the KODAK Photo Printer app installed. Go to the App Store, search for the app, and check for upd... »»

crop tool is finicky

Fix: When using the crop tool, ensure you are using pinch-to-zoom gestures to adjust the crop area accurately. If the tool is unresponsive, try c... »»

Bugs issue

border tool reverts cropped images

Fix: After cropping your image, make sure to save the changes before applying the border. Look for a 'Save' or 'Apply' button after cropping. O... »»

editing features reset when changing text

Fix: Make sure to save your edits before changing the text. Look for a 'Save' button after making adjustments to prevent losing your work. OR... »»

prints are incorrectly sized

Fix: Check the print settings before printing. Ensure that the paper size selected in the app matches the actual paper size loaded in the printer... »»

app fails to recognize edits from Photos app

Fix: Make sure that the KODAK app has permission to access your Photos app. Go to Settings > Privacy > Photos and ensure the KODAK app is allowed... »»

photos print sideways or zoomed in

Fix: Before printing, check the orientation settings in the print preview. Make sure the image is oriented correctly and adjust the zoom settings... »»

low quality prints from high res images

Fix: Ensure that you are selecting the highest quality print settings in the app before printing. Look for options like 'Best Quality' or 'High R... »»

app does not match preview

Fix: Double-check the print settings to ensure they match what you see in the preview. Look for options like 'Fit to Page' or 'Actual Size.' OR... »»

app fails to show photos until reinstalled

Fix: Try clearing the app's cache by going to Settings > General > iPhone Storage, selecting the KODAK app, and choosing 'Offload App.' This will... »»

app does not allow printing after firmware update

Fix: Check if the printer is still connected to the Wi-Fi network after the firmware update. If not, reconnect it to the network. OR If printi... »»

app wastes photo paper

Fix: Before printing, always use the print preview feature to ensure that the image is correctly sized and positioned on the paper. OR If you... »»

UI issue

editing features are cumbersome

Fix: Familiarize yourself with the editing features by exploring the app's tutorial or help section, if available. This can help you understand h... »»

text addition is difficult

Fix: When adding text, ensure you are tapping the text box area to activate it. If it’s not responding, try restarting the app. OR If adding t... »»

text box obscured by keyboard

Fix: When the keyboard appears, try tapping the 'Hide Keyboard' button or the 'Done' button to minimize it and see the text box clearly. OR If... »»

cannot edit text after adding

Fix: Check if there is an 'Edit' option available after you add text. If not, you may need to delete the text box and create a new one to make ch... »»

poor print preview

Fix: Ensure that your device's display settings are set to the correct resolution. Go to Settings > Display & Brightness and adjust the settings... »»

Network issue

app requires constant reconnecting to printer

Fix: Ensure that your printer's firmware is up to date. Check the KODAK website for any firmware updates and follow the instructions to update.... »»

Freezing issue

app freezes during firmware updates

Fix: If the app freezes, force close it by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the app of... »»

Glitches issue

battery percentage glitches after update

Fix: Restart your iPhone to refresh the system and see if the battery percentage displays correctly afterward. OR If the issue persists, check... »»

Support issue

customer service is unresponsive

Fix: Look for user forums or community support groups online where other users may have shared solutions to similar issues. OR Check the app's... »»

Permissions issue

app requires permissions every time

Fix: Check your device's privacy settings to ensure that the KODAK app has been granted permanent access to your photos and other necessary permi... »»

Crashes issue

app crashes when connecting to printer

Fix: Ensure that your printer is powered on and connected to the same Wi-Fi network as your iPhone before opening the app. OR If the app crash... »»

Syncing issue

app does not update photos for selection

Fix: Try refreshing the app by pulling down on the photo selection screen to see if new photos appear. OR If the app still does not update, tr... »»